Hi @SLB1 welcome to the community and thanks for posting, I'm sorry there have been problems activating your Netflix subscription with BT TV. I'll send you a private message so you can get in touch with the moderation team and we'll get that looked into.
I signed up for a new BT TV package with a good deal on Netflix. I have been told to await a Netflix activation email which will allow me to link my existing Netflix sign on with my BT account. The email has neve arrived and twice now BT have then canceled the order, told me to wait 24 hours for email and twice it has not arrived. I have also been given this link www.bt.com/bttv/netflix but when i press 'get started' i get an error message. Current Bt cust services operator is telling me jusy to cancel and deal with Netflix direct!!! anyone here help?
Hi ssduff1, I am having exactly the same issue as you. I joined signed up for the Netflix deal, and see the same error when i run the link too. Netflix tell me that the problem is with BT. I have also noticed Netflix has taken a payment from my credit card. When I receive my next bill from BT I will phone them again. Very frustrating.
Thought you might like to know, I spoke to someone on the BT retention team. Apparently BT were aware of the issues that we were having with Netflix / BT. So they have created a "New BT Entertainment" package which includes the setup of Netflix. (This is different to the current Entertainment package which did not). It is a few pounds more. I have asked them to set me up on this "new" package and should receive confirmation in 24 hours. It looks promising.
Good to get a heads up on possible Netflix issues - It was the only area I was concerned about when renewing my VIP Package - I will try and speak to Netflix to try and head off being billed for their Premium package by both BT and Netflix !!
I installed Sophos XG about 3 weeks back. Until last Thursday I had no problems with the device. I haven't had a chance to dive in and tweak it to better protect my home network but that is for a different discussion. Right now my problem is the inability to use Netflix. It started Thursday night and I just assumed it was the internet or Netflix having issues so I just went to bed. Friday it was giving me the same error. It will login to Netflix (on any of my tv's, xboxes, blu-ray players, ect) with no issues but when you click play it says it can not play this title right now. If I plug in my cheep Belkin router everything works great.
Please remember I am new to the sophos interface and am still learning. Is there a way I can exclude netflix traffic from any sort of filtering?? I usually consider my self pretty good with technology but the way sophos is setup I can't find the correct place to put an exclusion.
I put the netflix rule at the top, so that it triggered before the general rule. Web log shows direct hits to IPs rather than domains, I wonder if things are different because I'm in Canada? I know Netflix has different content for each country, but I'm not sure how their network infrastructure plays out to assist that. Here's a screenshot of the web log for the Roku device (works if I turn off web filtering, of course):
I noticed that the /24 shown above (209.148.214.0/24) is owned by my ISP (Rogers, one of the big three in Canada) - I added that IP range to the netflix rule and things are now working. It appears my ISP is playing a little DNS magic with connections to Netflix.
I was wondering if there is a solution to run Netflix on a Fairphone 4 device running CalyxOS. Im very new on CalyxOS (and very happy with it) and its not a big deal not being able to run it on Calyx. But if someone knows a solution I would appreciate it much. Otherwise maybe someone is willing to explain why its not possible.
Which issues are you experiencing? How did you try to access Netflix? On Chromium, an ad for using the app is displayed when I am trying to start a stream. I tested the Netflix app (Aurora store) on CalyxOS and streams are playing fine there. Playing downloads is working fine as well.
Edit 2: similar results for Desktop mode and DRM/protected content enabled on other Chromium distributions (tested Opera and MS Edge) and on Firefox and Firefox Focus, each with different error codes.
Thank you very much for your reply. Well, if I try to open the app from aurora store, it loads the netflix logo and thats it. After a while Ill get an error message. I tried different browsers as well, but with the same result as you: error messages.
May I ask you what settings youre using? I have microg activated, device profile automatic and google safety net deactivated. I tried multiple settings (I guess every variation) but nothing helps. I would love to have the app working, so that I can download movies.
One other remark: I run the app in the work profile to isolate it a bit more from personal data (and freeze it using shelter if need be, not trusting this kind of software), but no idea whether that has any impact.
Latest Stock with and without root
Latest CalyxOS with and without root
Latest LineageOS with and without root
Latest LineageOS MicroG with and without root
Latest /e/OS with and without root.
Im kinda cursed: Netflix doesnt work with iod os as much as it didnt with calyxos. Not a big deal (for me), but im not gonna lie that I would like to run it tho. Whats the damn problem with my phone - lol
Apparently this is an ongoing problem when attempting to register for an account with Netflix. When reaching the credit card stage, step 3 I believe, being turned away with the notice: "Sorry, but we are unable to complete the sign-up process now. Please try again later." Elsewhere the solution mentions faulty response to the card used or the bank behind that card. In my case I attempted to use cards from two different banks, one here in AU and the other on a US bank... and even offered to pay via PayPal... to no avail. Why? Does Netflix not want my business? Is this something personal? Is there another choice for the same service Netflix offers?
I called to Netflix support team and they give a solution and it worked great, I could move from Paypal to Debit card , I was unable due a message in a Yellow box saying that wasnt possible the sign up procces . On the phone you should say them you want to erase the paypal option from your account , then they will stop your memebership, try you to log off, the solution that technical support gave me was , not the click on the "Log in " option ( Never click on the resume membership , it will head you to the kind of glitch) , instead you must click on the option " Join free for a month " then when the page requiere your mail and pass just put the email and pass that you have been using normally for your netflix account , next step is choose your plan and fill your payment option . I had been talking for almost an hour with technical support and finally the gave me a solution . Hope it works for you .
I was stuck at the payment (step 3) option too. I managed to go back to the Netflix home page and view my account settings since I was partially set up. I was hoping to input my credit card there. When I filled in my phone number, Netflix said it had texted me a confirmation code and to enter it. It's been 2+ hours and I have not received any text. I also tried the option of having Netflix call me with the code to activate my account. I got a message saying it had called, yet no calls came to my phone and it has been 2+ hours.
I stayed on the phone with my credit card company while entering my payment information. They keep telling me no transaction is coming thru on their end, even when they check the declined transactions. It' s just not appearing.
I logged out of Netflix on all devices (computers, firestick, tv, etc.) and then waited 3 MONTHS. Then I tried again and my credit card payment went through. Mind you I had also done this at least once in the past and it had not gone through then. I can only guess that they let a % of new credit card subscriptions in a month and then try to make everyone else buy their Netflix gift card by saying their credit card transactions won't go through. If weren't for specific shows that are only on Netflix, I would refuse to do business with them. I am still dissatisfied what I went through to sign up. It does feel dishonest, and I am weary about what's going to happen when I have to update my credit card for payment.
I too had the same issue when I try to set up the Netflix account with my yahoo email address. When I happened to select the payment method it kept on givining the above error message in a yellow box for both visa and paypal options.
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