Epson Xp 412

[Vangele Ioannidis]

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It is not an app, it is a printer scanning to drop box and the connection is setup via an online website of theirs called Epson Connect. The website allowed me to make and authenticate a new connection to drop box. This tells me that Epson seems to have no problem "seeing" drop box but as per the error message it seems drop box is not letting the scanned document in.

Hey @AST2 & @RW71 - sorry to jump in here, but could you let us know if you've tried disconnecting the Epson's integration from your connected apps tab and re-connecting it anew if it's listed there?

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Just started having the same issue 2 days ago. Tried resetting epson connect services: unregistered printer, made new dropbox account which it connected to and epson created a new directory within dropbox- so it is communicating to dropbox sort of. Issue seems to be the scanned file is not allowed to be saved to dropbox. I am thinking dropbox changed some security feature.

Same issue here. I have removed the Epson app from the Dropbox page and then restored it from Epson connect, I've edited the Epson Connect destination folder on Dropbox, in EpsonConnect I changed the name "Dropbox" as destination to "Dropbox 2024" and confirmed that this name showed up on my scanner (WF-3620): all of this appeared to work fine, but I still get the error message "Your scan data was received, but not transferred to Dropbox." I've restarted both printer/scanner and computer: no difference.

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