Unauthorized: Bad credentials

30 views
Skip to first unread message

Tomer Jonas

unread,
Apr 6, 2026, 9:19:22 AMApr 6
to Outbrain-AmplifyApi
Hello, i'm having difficulties getting OB-TOKEN when using basic Auth for specific user.
I'm trying reach: GET https://api.outbrain.com/amplify/v0.1/login, using email and password, and receive:
{
  "message": "Unauthorized: Bad credentials"
}
Same credentials login successfully for Outbrain UI.

When I'm trying to use same endpoint for different email and password, it generate successfully the OB-TOKEN.

Bryn Whitcomb

unread,
Apr 6, 2026, 9:27:06 AMApr 6
to Tomer Jonas, Outbrain-AmplifyApi
Hi there, 

Thanks for reaching out! Can you first please confirm whether you're trying to generate a token using the credintials associated with the email you're writing in from (tom...@tarzomedia.com) or a different email?

Best, 
Bryn

On Mon, Apr 6, 2026 at 9:19 AM Tomer Jonas <tom...@tarzomedia.com> wrote:
Teads couldn't recognize this email as this is the first time you received an email from this sender tomerj @ tarzomedia.com

--
You received this message because you are subscribed to the Google Groups "Outbrain-AmplifyApi" group.
To unsubscribe from this group and stop receiving emails from it, send an email to outbrain-amplif...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/outbrain-amplifyapi/b3e6c600-1583-4acd-bcbd-3e100aef2f4en%40googlegroups.com.


--
Demand Operations

Bryn Whitcomb

Senior Technical Solutions Engineer

e | bryn.w...@teads.com

The information in this email is confidential and intended only for the addressee(s) named above. If you are not the intended recipient, any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. Teads does not warrant that any attachment(s) are free from viruses or other defects and accepts no liability for any losses resulting from infected email transmission. Please note that any views expressed in this email may be those of the originator and do not necessarily reflect those of the organization. For more information or feedback, contact us here.

Tomer Jonas

unread,
Apr 6, 2026, 9:29:39 AMApr 6
to Outbrain-AmplifyApi
Hi Bryn.
A different email.
Trying to generate from the email i'm writing from generate successfully the OB-TOKEN.

Bryn Whitcomb

unread,
Apr 6, 2026, 9:33:21 AMApr 6
to Tomer Jonas, Outbrain-AmplifyApi
Hey Tomer, 

Thanks for confirming. The issue is likely that the other email you're using is not enabled for the Amplify API. (tom...@tarzomedia.com is approved, allowing you to generate a token successfully.) 

Could you please share the other email you want to generate the token from so I can grant API access to it? 

Best, 
Bryn

Tomer Jonas

unread,
Apr 6, 2026, 9:35:57 AMApr 6
to Bryn Whitcomb, Outbrain-AmplifyApi
Yes, of course.
--

Tomer Jonas

Product Manager at Tarzo 

Mobile: +972 52 3226551

tom...@tarzomedia.com | LinkedIn

Reply all
Reply to author
Forward
0 new messages