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Natasha Mulhearn

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Aug 2, 2024, 10:06:33 AM8/2/24

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Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.

I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?

Posting on behalf of my father.
His netflix is not working in his house when connected to WIFI on any device. Disconnected from the wifi and use 4G and it works fine.
Virgin box is connected wirelessly and network test show it connected and working.

I downloaded the netflix app on my mobile and connected to his wifi - does not work. I try youtube while connected to the wifi and it works, google works etc etc. Disconnect from the wifi and netflix work it.

Seems like there is something on the wifi blocking netflix?

Hey @JamesB93,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you father is having this issue with his Netflix, can you confirm for me is there any error codes or messages when you are trying to access Netflix at all?

Joe

I will need to have another look. They basically refer to netflix not being connected to the internet but clicking the button that says network test on the same screen shows that wifi is connected.