[otrs] Two customers of a company can see each other tickets.

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Amanpreet Singh

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May 6, 2009, 9:19:39 AM5/6/09
to ot...@otrs.org
hi,

i am new to otrs, using otrs 2.2 on debian system,
what i want is, two customer of a company ABC can see
each other tickets by clicking

(in customer.pl).
how to set ??
please help.


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regards:
Aman

Renee Bäcker

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May 6, 2009, 9:49:39 AM5/6/09
to User questions and discussions about OTRS.
Amanpreet Singh schrieb:

> hi,
>
> i am new to otrs, using otrs 2.2 on debian system,
> what i want is, two customer of a company ABC can see
> each other tickets by clicking

Both users need the same customer id.


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