[otrs] Different URL, logo and name for different customers
Paul Joseph Betha
Hi list,
I’m new to OTRS. Presently I’m using otrs5. this is my question.
If I have three companies as customers to various of my products. How can I have a different customer.pl page for each one of them. Such that a customer user wants to post a ticket
He accesses a unique URL and the page which is displayed to him has his company logo and company name. How can I achieve this?
Martin JERGA
Hello Paul,
You could use the setting in Sysconfig: Loader::Customer::SelectedSkin::HostBased
Description: It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.