[otrs] List of Variables

[Jill Goldstein]

Is there a handy dandy chart or list of Variables (tags) that I can reference in making templates and autoreply emails and things?  There are examples listed on each of the template and autoresponse page, but I’d like to see the syntax of different things.

 

I have checked the manual, but didn’t see anything, however, I could be blind as well.

 

 

Jill Goldstein

Customer Support

http://spfsolutions.biz

Phone: 303-731-5634

 

 

[Bogdan Iosif]

I don't know if they are listed in the manual. You can try searching them in source files. I remember I took this route and found them. Just download the sources for your version and grep them for some variable name that you already know from the UI. You'll get a couple of hits and amongst them will be a code section where you can see al the other variable names.

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[Alvaro Cordero]

Here you go, thanks to Gerald

http://forums.otterhub.org/viewtopic.php?f=60&t=10762

Regards

2014/1/7 Bogdan Iosif <bogdan...@gmail.com>

--
___________________________
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net