[otrs] different url company name, logo for customer portal in OTRS.

[Kiran Kotkar]

Hi everyone!

We are 3 companies but we have a common OTRS tool with a common Database and we want our customers to see a different url company name, logo when they are on login page. Is it possible? Thank you for your time

 

Thanks & Regards,

Kiran L. Kotkar 

 

[Jan.D...@bertelsmann.de]

Hi.

Am 04.08.2014 um 13:14 schrieb Kiran Kotkar <kir...@spluspl.com>:

We are 3 companies but we have a common OTRS tool with a common Database and we want our customers to see a different url company name, logo when they are on login page. Is it possible? Thank you for your time

I solved a similar problem outside of OTRS with Apaches RewriteURL directive for the CSS. That won’t change the name though.

Regards

Jan Dreyer

[Friedrich Kölbel]

Hi Jan,

Did the Link in http://lists.otrs.org/pipermail/otrs/2014-June/041280.html help you?
With this solution it should be easy to user different URLs (Names), Images and CSS.
Otherwise the hint from Gerald Young using Themes would be the right (and better) way if you are using only one Name.

Regards, Fritz

-- 
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http://kmf.co.at     http://graz4u.at
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[Renee B]

You could define hostbased skins and themes:

Loader::Customer::SelectedSkin::HostBased
DefaultTheme::HostBased

- Renée

--
Perl / OTRS development: http://perl-services.de
OTRS AddOn repository: http://opar.perl-services.de

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