[otrs] OTRS Can't connect to imap.gmail.com
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Gökhan Öner
Nov 30, 2015, 9:45:46 AM11/30/15
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Hi,
I am trying to use the Postmaster Mail Account service of OTRS to fetch a mailbox but when i try to connect it with a Google Account it fails with the error Error Message: IMAPS: Can't connect to imap.gmail.com. I also tried it with IMAPTLS but the error is still same.
I have checked all the security settings in GMail and make them enabled for less secure apps. I have also googled it but cannot find any clear information about it.
Has anyone faced with an error like this ?
Thanks a lot.
-- 
Diego Chacón
Nov 30, 2015, 9:49:26 AM11/30/15
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the gmail account has enable imap?
Can you telnet imap.gmail.com port 993 from cli?
Gökhan Öner
Nov 30, 2015, 9:53:43 AM11/30/15
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Diego Chacón
Nov 30, 2015, 10:01:58 AM11/30/15
to Gökhan Öner, User questions and discussions about OTRS.
Yılmaz Bilgili
Nov 30, 2015, 10:04:57 AM11/30/15
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30-11-2015 16:52 tarihinde Gökhan Öner
yazdı:
Hi,
Did you try to setup the account on Thunderbird? Also you can try it with imap (port 143) instead of imaps.
YB
Did you try to setup the account on Thunderbird? Also you can try it with imap (port 143) instead of imaps.
YB
Diego Chacón
Nov 30, 2015, 10:07:04 AM11/30/15
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Google use imaps
Yılmaz Bilgili
Nov 30, 2015, 10:13:41 AM11/30/15
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30-11-2015 17:05 tarihinde Diego Chacón
yazdı:
On Mon, Nov 30, 2015 at 9:01 AM, Yılmaz Bilgili <li...@yilmazbilgili.com> wrote:
30-11-2015 16:52 tarihinde Gökhan Öner yazdı:
Hi,
Did you try to setup the account on Thunderbird? Also you can try it with imap (port 143) instead of imaps.
Google use imaps
Thank you for the info?
Gökhan Öner
Nov 30, 2015, 12:29:01 PM11/30/15
to Diego Chacón, User questions and discussions about OTRS.
Hi Diego,
We have already installed the module.
Mail::IMAPClient.................ok (v3.23)
F Rudijanto
Nov 30, 2015, 7:47:07 PM11/30/15
to User questions and discussions about OTRS., Diego Chacón
Y
Sent fromsf,gTdzs my ASUS
Sent fromsf,gTdzs my ASUS
Diego Chacón
Dec 1, 2015, 9:19:32 AM12/1/15
to Gökhan Öner, User questions and discussions about OTRS.
On Mon, Nov 30, 2015 at 11:28 AM, Gökhan Öner <gokha...@sabanciuniv.edu> wrote:
Hi Diego,We have already installed the module.Mail::IMAPClient.................ok (v3.23)
And works?
Do get email and see system logs
Sander Goudswaard
Dec 1, 2015, 10:17:18 AM12/1/15
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You also need soms other SSL modules, this is documented May not be easy to configure ;)
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Onderwerp: Re: [otrs] OTRS Can't connect to imap.gmail.com
Diego Chacón
Dec 1, 2015, 10:36:35 AM12/1/15
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Ugo Bellavance
Dec 12, 2015, 2:06:38 PM12/12/15
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On 15-11-30 12:28 PM, Gökhan Öner wrote:
> Hi Diego,
>
> We have already installed the module.
>
> Mail::IMAPClient.................ok (v3.23)
Did you try a packet capture to see if it is a timeout or something else?
> Hi Diego,
>
> We have already installed the module.
>
> Mail::IMAPClient.................ok (v3.23)
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