[otrs] Fwd: Appointments does not show in calendar overview

[Danny Duran]

Hello all,

I've been having an issue with OTRS calendar. I want to make appointments and calendar work, however, when I try to make an appointment it doesn´t appear on calendar overview but it does appear correctly in agenda overview. 

Do you guys have any hint on that? 

Thanks.

[Alvaro Cordero]

The calendar is like any other dashboard, so it has some permissions you need to verify, usually you need to list the queue for which you want the events to show up in the calendar and verify if the user must have rw or any other specific permission for he/she can see the event in the calendar.

Hope this helps. 

Regards 

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Alvaro Cordero Retana
Consultor de Tecnologias

Tel: 22585757 ext 123

Email: alv...@gridshield.net