[otrs] lost password link is not displayed

Darshak Modi

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Apr 17, 2014, 7:36:02 AM4/17/14

to User questions and discussions about OTRS.

Hello,

The lost password link is not displayed on login page / index.pl

However in dtl file the block is there. And sysconfig , also yes.
where to check now ?

Udo Bretz

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Apr 17, 2014, 8:17:01 AM4/17/14

to User questions and discussions about OTRS.

Hello,

did you check the Sysconfig option "LostPassword" in Framework ->
Frontend::Agent?

Best regards,
Udo

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Darshak Modi

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Apr 17, 2014, 8:27:57 AM4/17/14

to User questions and discussions about OTRS.

Yes its enabled

Florian Edlhuber

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Apr 17, 2014, 8:55:38 AM4/17/14

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Hi,

Did you configure a LDAP for Auth? Then the Password Reset link is disabled automatically.
(makes sense)

Florian

Darshak Modi

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Apr 17, 2014, 8:50:02 AM4/17/14

to User questions and discussions about OTRS.

Oh. thanks
I have done that. But i had added other links simple href , they are also gone .

Where & how should I do that ?

Darshak Modi

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Apr 17, 2014, 9:15:40 AM4/17/14

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sorry . I did . i was changing different file now done . Thanks all

On 4/17/2014 6:25 PM, Florian Edlhuber wrote:

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