[otrs] use lib "/opt/otrs/";

[Kiffin Gish]

I see that use lib "/opt/otrs/..."; is hard-coded all over the place.
However, I need to fire up an instance installed in a different
directory, e.g. /opt/other, how can I do that?

--
Kiffin Gish <Kiffi...@planet.nl>
Gouda, The Netherlands

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[Niels van Adrichem]

Hello Kiffin,

I believe there's a variable $Self->Home in the Kernel/Config.pm which you can alter which should do the trick.

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[Kiffin Gish]

I believe that you still need to modify the use libs in
scripts/apache2-perl-startup.pl.

[Michiel Beijen]

Sure, but that file - as well as the apache configuration file - needs
to be customized to your environment anyway;
for instance in the Apache configuration file, you'd need to configure
the connect string for Apache::DBI.
Also, in the apache2-perl-startup.pl, you should/could add any modules
for packages that you have installed, such as FAQ or ITSM.

((enjoy))
-
Michiel Beijen
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[Alexander Halle]

Michiel Beijen wrote :
[...]

> Also, in the apache2-perl-startup.pl, you should/could add any modules
> for packages that you have installed, such as FAQ or ITSM.

Hi Michiel,

I wasn't aware of this yet, I guess it's for speed. Could you please
give an example, e.g. for the FAQ module ?

All I could find is an old unanswered posting :

http://lists.otrs.org/pipermail/otrs/2008-August/024183.html

Thanks in advance.

Alexander

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