[otrs] Replace string in a closed ticket

[Gestió Servidors]

Hello,

 

I need to replace a string in some notes of a closed ticket. How can I replace the wrong string for the correct one?

 

Thanks.

 

 

[Matthias...@t-systems.com]

Hello,

there is no build in way. You need to make the changes directly on your SQL
database.


Kind Regards,
Matthias


DEUTSCHE TELEKOM SECURITY GMBH
Matthias Terlinde
Cyber Defense Operations
Bonner Talweg 100, 53113 Bonn, Germany
www.telekom.de/security

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Message: 1
Date: Mon, 30 Nov 2020 09:27:35 +0000
From: Gesti? Servidors <sysadm...@uab.cat>
To: "ot...@lists.otrs.org" <ot...@lists.otrs.org>
Subject: [otrs] Replace string in a closed ticket
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