[otrs] can't turn off "secure mode" in Core

[Gregory Heffron]

I want to reinstall OTRS, but can't seem to turn off the SecureMode in
the Core. I'm logged in as the root user when trying to make this
change.

Any ideas?
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[Leonardo Certuche]

Hi,

I guess you're using the web front end to turn it off which sometimes hasn't worked for me, try to edit /opt/otrs/Kernel/Config.pm and make sure you've got:

$Self->{'SecureMode'} = 0;

Save changes, restart otrs and give it a go ;)

Leonardo Certuche

[Broderick Wood]

The option is not obvious. You turn it OFF by adding the line
$Self->{SecureMode} = 1;
to your Config.pm

which seems like you would be turning it on not disabling it.

here is the exceropt from the Default.pm file:

# SecureMode
# Disables the use of web-installer (installer.pl). Also disables if not
# active, the GenericAgent, PackageManager and SQL Box, since it's possible
# to use it for destructive write queries such as DROP DATABASE, and also to
# steal user passwords.
$Self->{SecureMode} = 0;

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Broderick Wood
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