[otrs] How to add support for new languages in Spell Checker?

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Mariano Mara

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Aug 3, 2009, 3:56:24 PM8/3/09
to User questions and discussions about OTRS.
Hi everyone,
I have OTRS 2.4.2 running in a CentOS box and a lot of happy users :)

The thing I still haven't found how to do is to replace the default
english/german spellcheckers that came with the system.
I installed support for spanish/brasilian portuguese in ispell/aspell
and I can see them listed if I run aspell dicts.

$ aspell dicts
en
...
es
pt
pt_BR
pt_PT

I tried to add them to Defaults.pm (couldn't find an option
in Sysconfig), e.g.:

$Self->{PreferencesGroups}->{SpellDict} = {
Module => 'Kernel::Output::HTML::PreferencesGeneric',
Colum => 'Other Options',
Label => 'Spelling Dictionary',
Desc => 'Select your default spelling dictionary.',
Data => {

# installed dict catalog (check your insalled catalogues, e.
# g. deutsch -=> german!)
# dict => frontend (ispell)
'english' => 'English',
'spanish' => 'Spanish',
'portuguese' => 'Portuguese',

# dict => frontend (aspell)
# 'english' => 'English',
# 'german' => 'Deutsch',
},


However, the system doesn't show them in the users preferences.
Can you guys provide a few pointers to finally configure this?

TIA,
Mariano.

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Michiel Beijen

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Aug 3, 2009, 4:10:34 PM8/3/09
to User questions and discussions about OTRS.
Mariano,

Just go to Admin -> SysConfig -> Framework ->AgentPreferences -> PreferencesGroups###SpellDict and fill in the languages you need.

HTH,

--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl

Mariano Mara

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Aug 3, 2009, 4:57:34 PM8/3/09
to User questions and discussions about OTRS.
On 03.08.09 22:10, Michiel Beijen wrote:
> Mariano,
> Just go to Admin -> SysConfig -> Framework ->AgentPreferences ->
> PreferencesGroups###SpellDict and fill in the languages you need.
> HTH,

Michiel, thanks a lot for you quick answer: seems I didn't look as
carefully as I thought.
I updated all spellcheckers options, let's see if users have any problem
with them.

Regards,
Mariano.


> On Mon, Aug 3, 2009 at 21:56, Mariano Mara <[2]marian...@gmail.com>

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