I paied the single user windows, but not receiving any emails about the download and license

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jack lee

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Aug 18, 2024, 1:48:15 AMAug 18
to ostinato
Hi guy, 

As I stated in the title, do any of you know why this is happening?

Srivats P

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Aug 18, 2024, 2:09:26 AMAug 18
to jack lee, ostinato
Hi Jack,

It looks like you had made a typo entering your email during checkout - that's why you didn't receive the download and receipt email.

No worries. I have fixed the typo and resent the receipt email with the download link (please check your SPAM folder too for the email).

Srivats (Founder, Ostinato)

On Sun, Aug 18, 2024 at 11:18 AM jack lee <zhengq...@gmail.com> wrote:
Hi guy, 

As I stated in the title, do any of you know why this is happening?

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Srivats P

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Aug 19, 2024, 6:11:18 AMAug 19
to jack lee, ostinato
Hi Jack,

Did you receive the email with the download link?

Srivats (Founder, Ostinato)
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