Unable to start agent (check config)

[Семён С]

Hi

I'm trying install agent to Windows XP (Professional version 2002, SP3) on VirtalBox hd. User already in "Administrators" group. Installation was successful, server ip and and key are saved. But when I run agent, the following message appears:
Unable to start agent (check config)

ossec.log:
2016/08/03 10:52:35 ossec-agent: INFO: Service does not exist (OssecSvc) nothing to remove.
2016/08/03 10:52:35 ossec-agent: INFO: Successfully added to the service database.
2016/08/03 10:52:35 setup-windows: INFO: System is older than Vista (Microsoft Windows XP Professional Service Pack 3 (Build 2600) - OSSEC HIDS v2.8.3).
2016/08/03 10:53:00 ossec-win32ui: INFO: Running the following command (C:\WINDOWS\system32\cmd.exe /c echo y|cacls "new-ossec.conf" /T /G Administrators:f)
2016/08/03 10:53:01 ossec-win32ui: INFO: Running the following command (C:\WINDOWS\system32\cmd.exe /c echo y|cacls "client.keys" /T /G Administrators:f)
2016/08/03 11:46:08 ossec-agent: INFO: Unable to set service information.

What to do ?

[dan (ddp)]

Did you run it as administrator? It's been a while since I've used
something as old as XP, but I kinda remember that being an option.

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[Семён С]

my user is an administrator. On his behalf, I ran the executable file

[Семён С]

I tried to do the same operation on the Windows Server 2008 R2 - all the same.