Seems to have stopped working

[Brian Cockburn]

Hi,

  I have been having problems with OsmAnd today.  It is installed on my Samsung Tab S 8.4 (SM-T705Y) which has Android 6.0.1 and can't get anything newer.  This installation has worked fine for many years.

  I selected the App and got the oft seen 'new features' message for what is now 3.7.4, but now there is no map data (roads etc) displayed and my saved routes (previous walks) are showing (against an empty white screen), but are now thick purple lines rather than thin read lines.

  I have updated the base map and the local map (Victoria, Australia) to no avail.  If I zoom out far enough I see the green shape of the state of Victoria but still no other detail.  I have other local maps loaded (e.g. the East of England) but don't see these in green.  They are in need of updating (so show with the orange flag in the Map->Local list) but I have not done that (no need at the moment).

  I've cleared the tablet's cache from the boot menu.  Any suggestions as to what to try next?

  Thanks, Brian.

[Majka]

Dumb control question: Do you have the map displayed? (Profile > Map source > Vector maps)

Where your maps are put? Try to set manually permissions for OsmAnd (reading sd card). On some systems, the question simply won't come up even if needed.

If this won't help, either rename in a file explorer the folder, where these are set up, or move them out somewhere else. Start again with "no" maps. You might need to change the default map location, I had once to move it from /sdcard/ to the expanded version of the same (/mnt/), even if both point at the exactly same folder.

If this works (download just the word map and one smallish map to check), you could move all the old maps back.

[Brian Cockburn]

Hi Majka,

  I will check on the things that you suggest.  But perhaps I didn't explain clearly enough.  On Monday the tablet works fine.  I use this tablet almost exclusively for recording where I walk on my exercise during COVID.  It usually sits on the charger with GPS on and Wi-Fi off.  I turned Wi-Fi on for a bit to do a bit of browsing.  During this time OsmAnd automatically updated itself.  The next time I went to use it for a walk it showed me the 'I've updated myself and have these new features' dialogue box which I dismissed without reading (I trust this App after many years of faithful service).  Then it was immediately not working properly - as I described in my original message.  I didn't do anything or install anything.  As far as I can tell this change from usable to unusable was caused by the automatic upgrade.

  Thanks, Brian.

[Brian Cockburn]

Hi Majka,

Dumb control question: Do you have the map displayed? (Profile > Map source > Vector maps)

  I believe so.  Menu->Configure map->Map source... is set to Offline vector maps.

 

Where your maps are put?

  How can I find out?  I use whatever the default location is.  I have never done anything to change this.  

  I just looked with the My Files app; Device storage/Android/data/net.osmand contains files that may be the maps.  Files like Australia-oceania_victoria_australia-oceania.obf which is 228 MB and World_basemap.obf which is 293 MB.  The dates on these files are recent because I updated them in the hopes of fixing the problem.  Older maps that haven't been updated recently are also there with appropriate names, sizes, and dates.

  Thanks, Brian.

[Majka]

Map folder (look around, I don't have it in English): Settings > Osmand settings > Data folder 

You should see the exact folder written under the general name (Intern/Extern/...). In your case, it is problably Apps internal memory or something like this.

Check that you see the same folder here as you have found in memory ( Device storage/Android/data/net.osmand )

I had similar problem, rewriting the part "/sdcard/" to "/storage/emulated/0" helped in my case. No idea why it didn't "take" the aliased folder, other apps didn't need it. In your case, I would suspect the "device storage" part.

Yes, the obf files are maps. You could move the complete contents of the  Device storage/Android/data/net.osmand folder somewhere else, uninstall Osmand and reinstall it. Start it, check where it wants to install the data. Move the "old" contents to this new folder.

Don't uninstall Osmand without moving or renaming the folder first, this one would be almost certainly deleted on uninstall.

Majka