Logitech G Hub How To Connect Mouse
Latrisha Adan
Bluetooth Devices in Windows 10 says they're "Paired" but won't connect. Strangely, all other Bluetooth devices work fine with my laptop (my speakers, headphones, etc). Just the keyboard and mouse are having issues,
I had the same problem with my xps13 9370 and suspect the killer card is the culprit. My mouse (Logitech m535) will just stop working, says it is paired, but not connected. If I remove and try and add back, it adds as a generic peripheral device and is not listed under mouse and does not work. After hours of searching for a solution I stumbled upon this link: -hardware/22049-how-completely-remove-bluetooth-device-win-10-a-2.html?s=a2f8d67635c5579e481994ee4d0922db
The reason I stumbled upon this post is because my mouse started disconnecting today after about 2 months of stability, and I was curious if there was a fix for the Killer card. I re-ran the above steps and was back in business. I spent so much time looking for a fix, i'm hopeful this will help someone else with the same issues.
Have you contacted Logitech Support? It might have nothing to do with Windows 10. You should not use a killer driver. Get the correct win 10 driver from Logitech for each device. Since they are diff models you might need 2 diff drivers.
I'm also having problems with bluetooth keyboard/mouse. Basically they work great and then randomly when I turn on Dell 9370 (brand new) they don't work. Only solution is to re-pair them ("find new bluetooth device") and now I have some keyboard paired multiple times. Same with mouse.
(Also, occasionally I find that bluetooth doesn't come on when I turn on the laptop and there is no on-off switch for it either -- as if there is no bluetooth). Re-booting fixes this problem, but I mention it because it may be related.
I have a Logitech keyboard and a mouse pair (keyboard K270 and mouse M185) that are paired to a single non-unifying receiver, and they work (I bought them together as a pair). Now one button in the mouse stopped working so I bought a new M185 mouse, but I can't pair it with the older receiver using Logitech's Connect Utility (version 2.30.90). I do as the instructions say (turn it off then on again) but the utility doesn't recognize it (I tried this strategy to re-pair the older keyboard and it worked). The new mouse works with its dedicated receiver that came with it, so I know that the mouse is OK. But why can't I pair it with the older receiver (with or without the keyboard)? I also tried pairing the keyboard with the new mouse's receiver, but failed (the Connect Utility doesn't recognize that receiver at all - it says no receiver is connected - although the mouse is working just fine with it).
Logi change the dongle requirements over time. If you have an older keyboard & a newer mouse, even though they are supposedly "the same thing" they may be using different versions of the dongle technology. As far as I'm aware, nothing still uses the old Connect* software, which I think was for the receivers with a physical button. Later dongles were paired for life with the device they came in the box with, no mix & match at all. At least with the new Unifying dongles, you can manually pair several devices.
I have a logitech m185 wireless mouse. Today I was working in the office directly above my MDs office, and he kept calling to say his cursor was moving on its own. He only has a logitech keyboard. After running up and down the stairs a few times, I worked out my mouse was controlling his PC as well as mine, using his keyboards receiver.
The logitech connect utility does not have an unpair option like the unifying one for unifying receivers (my mouse is not compatible with one of those receivers to try to unpair it from other receivers by pairing it with a unifying receiver) The mouse also does not have a reset or connect button, it pairs when you switch it on and a receiver is in pairing mode.
With all due respect, the original question said without buying a new mouse, I was already completely aware of that option, to try to stop response after response telling me to buy a new mouse. If you have no helpful input, I dont really want to hear it
I too am facing this, Although for me the mouse works but keyboard does not even pair to the Macbook pro anymore. Both are unifying reciever based devices. would appreciate if someone / logitech fixes this.
Same. I have a logitech k350 keyboard. the unifying application shows it connected, but only in the "advanced" settings. the volume control button works, but none of the other keys. i have set up all the security/privacy settings correctly in the system prefs and restarted multiple times but nothing is working.
Then reinstalled what appears to be the most recent Logitech drivers for Mac: "Logicool". I say 'appears' because it is the only download that lists 10.15 as an available Mac OS version. And the "Logitech firmware update" which recognized the Unifying receiver and reported a successful firmware update.
Then verified that both the Logitech Control Center Deamon and the Logicool Unifying Software were enabled in the "Input Monitoring" panel of the "Privacy" tab of the "Security & Privacy" System Preference Pane.
Using the "Advanced" option....the keyboard is recognized (state goes from inactive to active when you pound on the keys), yet no characters appear either in the Unifying test box or anywhere in the computer itself.
Thank you for contacting Plugable. I took some time to look up this topic online and read some product specification for your M330 Logitech mouse. At a first glance it looks like your mouse does not use a Bluetooth protocol, rather a 2.4GHz wireless connection to be used along with a nano receiver (unifying receiver). It looks like this nano receiver is a proprietary technology, and I was not able to find any documentation or mention of Bluetooth for this mouse.
I'm trying to pair my new Logitech wireless keyboard to my HP laptop via bluetooth. In settings, the laptop is recognizing the keyboard, mouse and dongle/receiver, but I can't get them to successfully pair and work. Tried Logitech support, got nowhere. Help!
Logitech wireless combo kb+mouse is the a plug-n-play devices. Please plug the USB receiver to one USB-A (try a different port) port and up we go. Is that a brand new set ? If yes, return it and get a new set, the USB receiver may be faulty.
Also, I've tried 3 Logitech keyboards, starting with 5 yo K520 (freebie/gift). Then bought 2 different new ones yesterday, neither one would connect/work. Was chatting with Logitech support for over an hour, tried 3 fixes, zilch.
Also, I have the Logitech installation utility (which support shared), but the device is still not found. Tells you to turn device on/off to connect. You may be right about faulty receiver, but I've tried with 3 different devices and all fail. Will return this unit to Best Buy and try again. Thanks.
Now I needed to pair the mouse and keyboard to receiver. As this is a non unifying receiver, the logitech unifying software will not work. You need a piece of software called the logitech connection utility which I found at:
This article was co-authored by wikiHow staff writer, Travis Boylls. Travis Boylls is a Technology Writer and Editor for wikiHow. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. He specializes in Windows, macOS, Android, iOS, and Linux platforms. He studied graphic design at Pikes Peak Community College.
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Do you need to connect a Logitech wireless mouse to your computer? Whether your new Logitech wireless mouse works over Bluetooth or uses a tiny USB RF unifying receiver, connecting it to a Windows PC, Mac, or Chromebook will be easy. If you're feeling intimated, having trouble, or don't know where to begin, you've come to the right place! This wikiHow article will walk you through pairing any Logitech wireless mouse with your PC or Mac and help you work through any problems that might pop up along the way.
A gaming mouse is a mouse that's specifically designed for computer (PC ) gaming. These high performance mice are built to give you added speed and precision, as well as additional mappable buttons that you can use to your advantage in game.
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