Microsoft Remote Desktop Windows 11
Rivka Licklider
With Microsoft Remote Desktop clients, you can connect to Remote Desktop Services from Windows Server and remote PCs, and use and control desktops and apps that your admin has made available to you. There are clients available for many different types of devices on different platforms and form factors, such as desktops and laptops, tablets, smartphones, and through a web browser. Using your web browser on desktops and laptops, you can connect without having to download and install any software.
Some features are only available with certain clients, so it's important to check Compare the features of the Remote Desktop clients to understand the differences when connecting to Remote Desktop Services or remote PCs.
You can also use most versions of the Remote Desktop client to also connect to Azure Virtual Desktop, as well as to Remote Desktop Services in Windows Server or to a remote PC. If you want information on Azure Virtual Desktop instead, see Remote Desktop clients for Azure Virtual Desktop.
Here's a list of the Remote Desktop client apps and our documentation for connecting to Remote Desktop Services or remote PCs, where you can find download links, what's new, and learn how to install and use each client.
In the last week or so, I have repeatedly had to re-add the workspace URL for Windows 365 (the "subscription URL" collected from windows365.microsoft.com) to Microsoft Remote Desktop for Mac. The issue started with the previous version of the app, but has continued to happen about once-a-day since installing the latest version (10.9.0 build 2140) from the Mac App Store.
Everyday, the Workspace vanishes and we have to re-add it. We can then logout, login, close Remote Desktop, open it, etc all day long with no problem. BUT, the next day, the Workspace will appear for a second or so and then vanish.
Same issue here. It stuck for a few weeks but then has been deleting the workspace URL each day so I have to re-add it into the app. I was even still in the Workspace actively and noticed the link in the Remote Desktop Connection app was gone.
This is even worse for me, sometimes it might just close my session for no apparent reason, maybe because I clicked in another screen ? And then back to the little dance of setting the new workspace and typing credentials and passwords. This is really upsetting, please fix ASAP.
Check Credentials: Double-check your credentials (username and password) for your Windows 365 workspace. Make sure they are correct, as incorrect login information can lead to issues.
Workspace Settings: Review the settings for your Windows 365 workspace within Microsoft Remote Desktop. Ensure that you have saved the workspace with the correct settings, including the server address and login credentials.
Credential Management: On your Mac, open the "Keychain Access" application. Search for any saved credentials related to your Windows 365 workspace and delete them. Then, when you connect again, you will be prompted to save new credentials.
Recreate the Workspace: If the problem persists, try deleting the existing workspace in Microsoft Remote Desktop and create it again from scratch. This can sometimes resolve configuration issues.
Reinstall Microsoft Remote Desktop: As a last resort, if none of the above steps work, you might consider uninstalling and reinstalling Microsoft Remote Desktop for Mac. This can help resolve any underlying software issues.
Contact Support: If the issue continues to persist, it's a good idea to reach out to Microsoft Remote Desktop support or your IT department for further assistance. They may be able to provide specific guidance based on your organization's setup.
Remember to back up any important information or settings before making significant changes to your remote desktop configuration. Additionally, make sure you have permission and authorization to access your Windows 365 workspace.
I have the same problem with a customer of ours. There, the problem occurs on several Macs with different Mac OS versions. On some Macs the workspace disappears almost daily. On others, the problem occurs only every few weeks.
@Christian_Ehret I have two Macs that haven't had the issue in weeks and neither of them are connected to Intune. However, I wonder if there is a security setting in M365 that DOES require a Mac be joined to Intune in order to save a connection, which was inadvertently turned on for environments experiencing this issue.
I hope it does stick for you, though. Mine has remained for the last 3 weeks without disappearing, so the issue appears to have been resolved for me without joining Intune, but if that is a surefire fix for others, this is pretty useful info.
If you need to use a remote computer lab, your instructor will list web addresses on your D2L course site. (Learn more about D2L.) Be sure to use the web address for connecting to remote computers via desktop application. Connecting via web browser uses a different web address.
On my Mac, I use Microsoft's Remote Desktop app to connect to a Windows box. I can see in the preferences how to map the Command key to Alt, and the Option key to the Windows key, so that the Alt and Windows keys are in the same physical layout on my Mac RDP connection as they are on the actual Windows keyboard. That is, the Alt key (Command) is directly to the left of the space bar, and the Windows key (Option) is directly to the left of that.
But if I set it up that way, I can't use Alt-Tab on the Windows machine--the Mac intercepts it and treats it as a Command-Tab to switch away from the RDP app. I know some programs are able to prevent this--VirtualBox and VMWare, for instance, let you use Command-Tab as Alt-Tab inside a windows guest. (In fact, one solution to this I had was to use a Windows virtual machine on the mac, only to use that to RDP into another machine!)
For me, I needed to disable (or remap) CMD+W when using Microsoft Remote Desktop (muscle memory would press CMD+W to close a tab within a remote session and would accidentally close my remote session). I originally tried karabiner but it was way overkill for this.
I find this allows me to work physically on Windows PC using Windows-style shortcuts (e.g. Ctrl+C), and on the Mac (RDP'ed in to Windows) using Mac-style shortcuts (e.g. Cmd+C). I don't remap buttons completely, just the sequences I use and that tends to be narrow enough to not trip over when switching between physical and RDP.
Is Option-Tab not working? In RDP from a Mac I have gotten used to using the Option key as my Windows Alt. Using this allows me to maintain the Command key for my Mac hot keys and have the actions for alt register in my RDP window.
This gives you the same layout as a Windows keyboard on Remote Desktop, though it does affect the remainder of your Mac applications. I find that it's not that big of a deal to get used to swapped option and command keys on the Mac. I spend a lot of time in an RDP session and I spend another 30% of my time on a PC, so it's just easier to use that layout for me.
I'm experiencing wonky behavior using a Mac to remote into a Windows 7 PC using Microsoft's Remote Desktop app for the Mac, and using a Magic Trackpad 2 as my primary input device. The problems arise primarily when scrolling in various applications in Windows. It appears the Magic Trackpad is flooding windows with scroll events, causing unpredictable behavior in many applications. Some scroll ok, others whip around or back and forth, or stutter uncontrollably. I probably need to find a way to "filter" out this flood of scroll events into something more manageable by Windows, but I am unaware of any existing apps or utilities to do so? Has anyone else experienced this issue and/or have any potential solutions to it?
A bit more research, and I've got at least a partial solution to the issue. It helps greatly to turn off some of the "Magic" Apple imparts to its trackpads. Namely, turning off 'scrolling with inertia' helps with scrolling when using Remote Desktop. The default functionality for magic trackpad scrolling is to apply inertia to your scroll, making pages continue to scroll after you release the pad like they have weight. While this looks and feels cool, it wreaks havoc with some older windows apps. The trick is to turn this feature off you have to open the Mac's Accessibility control panel, not the one for the trackpad itself. Within Accessibility there are additional mouse and trackpad tweaks, one of which is to turn off inertial scrolling. Also, reducing the scrolling speed to its lowest setting makes Remote Desktop scrolling a bit easier. Hope this helps others.
On the Mac side, pay attention to the speed part in the trackpad settings. Here I suggest you bring it to the fastest. Also, in the remote (windows) machine, increase the line per speed from default 3 to 10 And again, on the windows side, set the mouse speed to the fastest in the additional options section.
Firewall configurations that restrict outbound access to Duo's service with rules using destination IP addresses or IP address ranges aren't recommended, since these may change over time to maintain our service's high availability. If your organization requires IP-based rules, please review Duo Knowledge Base article 1337.
The Duo username (or username alias) should match the Windows username. When you create your new RDP application in Duo the username normalization setting defaults to "Simple", which means that the if the application sends the usernames "jsmith," "DOMAIN\jsmith," and "jsm...@domain.com" to Duo at login these would all resolve to a single "jsmith" Duo user.
Duo for Windows Logon supports Duo Push, phone callback or SMS passcodes, and passcodes generated by Duo Mobile or a hardware token as authentication methods. Duo users must have one of these methods available to complete 2FA authentication.
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