Not getting CR images from Vitrea to Orthanc

[Muhammad Abubakar]

Hi everyone,

I hope everyone is fine and good. We have configured successfully Vitrea with Orthanc, Vitrea is exporting MR and CT images to Orthanc but we are unable to get the CR images from Vitrea to Orthanc. However, when we export text report from CR study to Orthanc, it is coming successfully, but the DICOM images of the CR study are not coming. I have seen the Orthanc logs and Vitrea logs, I havn't found any significant thing in the logs. We also have DCM4CHEE PACS on the same machine connected to Vitrea, but the behaviour is same the CR DICOM images are also not coming to DCM4CHEE.

Any help would be highly appreciable.

Thank you in anticipation.

[Muhammad Abubakar]

Here is the error I got in Vitrea logs

"ERROR:    SOP class not negotiated (1.2.840.10008.5.1.4.1.1.1)"

I have checked in Orthanc conformance https://demo.orthanc-server.com/tools/dicom-conformance 

Orthanc supports this 

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ComputedRadiographyImageStorage | 1.2.840.10008.5.1.4.1.1.1

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Any help would be appreciated.

[Stephen Douglas Scotti]

You might check your Orthanc configuration.  The default configuration file with comments is available here:

https://hg.orthanc-server.com/orthanc/file/Orthanc-1.11.1/OrthancServer/Resources/Configuration.json

There might be some relevant information here also:  https://book.orthanc-server.com/faq/troubleshooting.html?highlight=troubleshooting

[Muhammad Abubakar]

Thank you @stephen, for the response.

The Orthanc configuration is just fine. I have double-checked the configuration, as well as I have uploaded the CR study explicitly and it is just uploaded normally without any error. the issue is only coming, when exporting any CR study from Vitrea to Orthanc.

I have also not found any significant thing related to my issue in the troubleshooting link.

[Tran Phong]

The log "ERROR:    SOP class not negotiated (1.2.840.10008.5.1.4.1.1.1)" in Vitrea is out of the scope of Orthanc. You probably need to post the verbose log of Orthanc when exporting CR study from Vitrea to Orthanc. Also 
, upload dicom samples are also preferred. Check out this page for more information : https://book.orthanc-server.com/users/support.html 

[Muhammad Abubakar]

I did a verbose log of Orthanc, nothing is coming.

and Vitrea giving the same error in its logs when we export from Vitrea to another PACS that is DCM4CHEE, so I am suspecting the issue is on the side of Vitrea? am I thinking right?

and I have uploaded manually those studies to Orthanc and they got uploaded just fine without any problem and I was able to view the dicoms. 

I'll see if I could share the DICOMS

[Tran Phong]

Vitrea giving the same error in its logs when we export from Vitrea to another PACS that is DCM4CHEE, so I am suspecting the issue is on the side of Vitrea? am I thinking right?

YES, probably the issue is comming from the Vitrea. You can try by sending your CR dicoms to Orthanc by using dcmtk command like this : storescu 192.168.1.10 4242  -aec ORTHANC +sd +r ./dicom_folder

[Muhammad Abubakar]

Thank you so much, I have done storescu command its sending CR dicoms perfectly fine to Orthanc using storescu command. So now it is proven that issue is on the side of Vitrea?