Orthanc 17.11.0.0: Patient data cannot be loaded to applications

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Pavan Prasad

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Feb 12, 2018, 8:12:26 AM2/12/18
to Orthanc Users
Hi,
I have installed Orthanc 17.11.0.0
I could establish my connection to my application system
I imported the patient on orthanc via drag drop of files.
I can see the patients on the application system.
But I cannot load the images to my applications
On analyzing the log files, I see that "Find request is rejected from remote DICOM modality with AET (AET of my application system)"
 

Can you help me to solve this issue ?
Do I need to adapt my configuration json file ?

regards
Pavan

Alain Mazy

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Feb 19, 2018, 6:13:07 AM2/19/18
to Pavan Prasad, Orthanc Users
Have you declared the AET of your application system in your configuration file ?

Please, check this article for troubleshooting DICOM communication: http://book.orthanc-server.com/faq/dicom.html


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Pavan Prasad S

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Feb 19, 2018, 6:44:04 AM2/19/18
to Alain Mazy, Orthanc Users
Hi Alain
Yes,  I have delcared the AET.
I can see the connection being established 
I can see patient data, but cannot open images




Regards
Pavan Prasad


Alain Mazy

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Feb 19, 2018, 10:14:56 AM2/19/18
to Pavan Prasad S, Orthanc Users
What do you mean by "open" images ?  You mean visualizing it with the Osimis Web Viewer ?  Any other viewer ?
What kind of files is this ?
Could you share one of these files ? (after anonymizing it)

Pavan Prasad S

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Feb 19, 2018, 10:21:53 AM2/19/18
to Alain Mazy, Orthanc Users
Hi Alain
See the attached log file

The patients is a MR, CT data

1: I have configured Orthanc as PACS server
2: Our Viewing Application as client
3: Import on Orthanc browser via import button, drag and drop patients
4: I see the patient details in the viewing application on my client
5: Try to load this data , in order to view images.

result:
I cannot view the images


On Mon, Feb 19, 2018 at 4:14 PM, Alain Mazy <a...@osimis.io> wrote:
What do you mean by "open" images ?  You mean visualizing it with the Osimis Web Viewer ?  Any other viewer ?
What kind of files is this ?
Could you share one of these files ? (after anonymizing it)
Orthanc.log.20180208-100907.4888

Sébastien Jodogne

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Feb 19, 2018, 11:10:46 AM2/19/18
to Orthanc Users
Hello,

Your log readily contains the explanation to your issue. Excerpt:

W0208 14:53:49.669660 CommandDispatcher.cpp:812] Rejected Find request from remote DICOM modality with AET "BRAINLAB_PROXY" and hostname "10.10.36.26"
W0208 14:53:53.771401 OrthancInitialization.cpp:856] Forbidding access from AET "BRAINLAB_PROXY" given its hostname (10.10.36.26) does not match the "DicomModalities" configuration option (10.10.36.12 was expected)

Note how the second line complains about the fact that the 10.10.36.26 IP address of your client computer does not match what you wrote in the "DicomModalities" section of configuration file (i.e. 10.10.36.12). 

If your client computer is associated with a dynamic IP address that varies across time because of a DHCP server, set the "DicomCheckModalityHost" to "false" (the default value of the parameter).

HTH,
Sébastien-

Pavan Prasad S

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Feb 19, 2018, 11:45:52 AM2/19/18
to Sébastien Jodogne, Orthanc Users
Dear Sebastien
Sorry, 
Consider this log file,
Where the previous issue of "Retrieve" request is solved
I still do not see images being loaded on to the viewer
Please help me to resolve 

Thank You for your support!

Orthanc.log.20180219-160259.4452

Sébastien Jodogne

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Feb 19, 2018, 11:51:40 AM2/19/18
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