Cannot get the pyramid structure of series

[anil007]

Hi Team

I am not able to view the DICOM images in Orthanc Viewer. I get the error 'Cannot get the pyramid structure of series'. I installed the Orthanc Server in my system, and upload, and try to view the images.

Of course, i am sure, the problem is with our newly created images from our Microscope.

Is there a way we can find, or are there any logs which DICOM tags are actually creating the problem ?

Thank you,

Anil TA

[Alain Mazy]

Hi Anil,

Here's a reference to the same kind of discussion: https://groups.google.com/g/orthanc-users/c/S1v39Uv_iBA/m/Y35n-0jKDwAJ  

HTH,

Alain.

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[Sébastien Jodogne]

Hello,

You don't provide enough information for use to be able to help you.

Please share a sample (low-resolution) image from your microscope, and provide the command-line you use to DICOM-ize it. Also, carefully describe your environment so that people can have a minimal working example to help you:

https://book.orthanc-server.com/users/support.html#discussing-a-minimal-working-example

Regards,

Sébastien-

[Anil TA]

Hi Team,

https://www.dropbox.com/s/7murqsrarn72pv7/Images.zip?dl=0

I have uploaded one of the sample files in the above link. I am able to upload the images in the Whole Slide Imaging Viewer. 

Only the first level is shown. But Zoom In/Zoom Out is not working. to traverse the different levels We have four levels with 308, 24, 2 and 1 frames/images (pyramid).

Any help will be really appreciated. Thanks in advance.

Regards,

Anil TA

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