THE APP DOES NOT PROVIDE ANY EMERGENCY CALLING OR TEXTING CAPABILITY. You are responsible for obtaining or accessing third party products and services required to use the Services (such as a compatible smart phone or tablet and high-speed internet access) and for paying any fees for such third-party products and services.
Calling and Texting Restrictions. Calling to numbers within the United States and Canada, and texting and other services provided by magicJack, are based on normal, non-excessive use. If we become aware of unreasonably excessive use of the Services, including but not limited to, usage that is extraordinarily greater than the average customer usage, or calling more than 50 different telephone numbers per day, or forwarding calls from your App for longer than a two week consecutive period, or systematic or intentional misuse, we reserve the right, in our sole discretion, to terminate your use of the App and Service immediately, and you will not be entitled to get a refund of Fees you may have paid to us. Calling does not include calls to Alaska or the Yukon and Northwest Territories of Canada or calls to non-8YY calling card, platform, conference or chat lines, for which additional fees will apply. Porting an existing phone number is subject to an additional fee, and may not be available for all numbers. Annual and monthly fees quoted do not include initial purchase of magicjack device or devices (which includes 1 year of service) or shipping, administration and regulatory fees and taxes as applicable. magicJack is not a substitute for traditional landline service. Subject to our applicable terms and conditions, laws and regulations, located here: help.magicjack.com/faq/saps.
Landlines are significantly more expensive than VoIP systems due to setup costs, line rental, and other costs to consider. If you cannot afford that expense, you might want to buy an internet phone number instead.
International expansion is a great way to bring more customers on board and potentially increase your revenue, but international calls over landline phone systems can be very expensive. By using a web-based number, you can save as much as 90% on calls abroad.
Toll-free, local, vanity, and international numbers. Competitors often charge extra for these numbers, but we know customers need variety and all the tools they can use, so we don't. You can get these different phone numbers with your plan.
Get access to dozens of features, none of which are per month extras. From team-oriented features like call forwarding, call transfer, and conference calls to call recording and voice-to-text, every aspect of the customer-communication cycle is covered to help you convert calls to sales.
MightyCall has been serving the small business community for nearly a decade, transforming into a streamlined engine that works for any company. With over 10,000 customers boosting their customer communications, MightyCall brings cutting-edge telephony tools to every corner of the continent.
Small and mid-sized businesses are the backbone of America, and MightyCall takes pride helping Main Street stay relevant against Wall Street.
When you record your calls, you can isolate particularly helpful sections for training and quality purposes. You can also use these audio recordings to evaluate the performance of your representatives.
Internet phone numbers allow you to field calls from anywhere in the world, all at a far cheaper rate than from a landline. This is ideal for businesses looking to grow their client base and expand into other countries.
RingCentral has been operating for over two decades, connecting people from around the globe. With their cloud-based technology, RingCentral offers business communication solutions from phone systems to call centers.
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.
VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless "hot spots" in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.
A broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as DSL or a local area network. A computer, adaptor, or specialized phone is required. Some VoIP services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need some software and an inexpensive microphone. Special VoIP phones plug directly into your broadband connection and operate largely like a traditional telephone. If you use a telephone with a VoIP adapter, you'll be able to dial just as you always have, and the service provider may also provide a dial tone.
Some VoIP providers offer their services for free, normally only for calls to other subscribers to the service. Your VoIP provider may permit you to select an area code different from the area in which you live. It also means that people who call you may incur long distance charges depending on their area code and service.
Some VoIP providers charge for a long distance call to a number outside your calling area, similar to existing, traditional wireline telephone service. Other VoIP providers permit you to call anywhere at a flat rate for a fixed number of minutes.
Depending upon your service, you might be limited only to other subscribers to the service, or you may be able to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. If you are calling someone who has a regular analog phone, that person does not need any special equipment to talk to you. Some VoIP services may allow you to speak with more than one person at a time.
Some VoIP services offer features and services that are not available with a traditional phone, or are available but only for an additional fee. You may also be able to avoid paying for both a broadband connection and a traditional telephone line.
Some VoIP service providers offer services that can be used wherever a high speed Internet connection available. Using a VoIP service from a new location may impact your ability to connect directly to emergency services through 9-1-1. For additional information, see VoIP & 911 Advisory.
If you have a special VoIP phone or a regular telephone connected to a VoIP adapter, the phone will ring like a traditional telephone. If your VoIP service requires you to make calls using your computer, the software supplied by your service provider will alert you when you have an incoming call.
In June 2005 the FCC imposed 911 obligations on providers of interconnected VoIP services VoIP services that allow users generally to make calls to and receive calls from the regular telephone network. You should know, however, that 911 calls using VoIP are handled differently than 911 calls using your regular telephone service. Please see our consumer fact sheet on VoIP and 911 services for complete information on these differences.
In addition, the FCC requires interconnected VoIP providers to comply with the Communications Assistance for Law Enforcement Act of 1994 (CALEA) and to contribute to the Universal Service Fund, which supports communications services in high-cost areas and for income-eligible telephone subscribers.
Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.
03/01/07
Time Warner Cable Request for Declaratory Ruling that Competitive Local Exchange Carriers May Obtain Interconnection Under Section 251 of the Communications Act of 1934, as Amended, to Provide Wholesale Telecommunications Services to VoIP Providers.
Order: Word Acrobat
Martin Press Statement: Word Acrobat
8/26/05
Enforcement Bureau Provides Further Guidance to Interconnected Voice Over Internet Protocol Service Providers Concerning Enforcement of Subscriber Acknowledgement Requirement.
Public Notice: Word Acrobat
A VoIP number is a real telephone number operating on an internet connection. Voice over IP phone numbers are assigned to a user and not to a physical location. This means you can use your VoIP number anywhere via a VoIP phone app that works on any mobile device or desktop computer.
VoIP works by placing calls over the internet. Unlike traditional phone service, where calls must be routed through the local telephone company, VoIP phone service uses any broadband connection. With this method, VoIP routes a call along the most efficient path.
VoIP also extends to other forms of communication, like chat and text messaging. A business owner can select VoIP phone numbers for its staff, even if they work remotely.
With VoIP, a traditional phone line becomes obsolete for both business and residential use.
Also, the underlying technologies are dramatically different. A standard landline number travels through copper phone lines. A VoIP number utilizes data networks, such as the internet and internal enterprise LANs (Local Area Networks), to make calls.
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