Viber Mobile

[Berenguer Miramontes]

Mobilemarketing is promotional activity that leverages digital, social, and other channels to reach audiences on their smartphones or tablets. Mobile marketing not only helps businesses reach potential clients, it also provides a framework for valuable customer care interactions like chatbots, user feedback, after-sales care and user reviews.

A mobile marketing strategy is a cross-media, digital marketing strategy to reach users on their mobile phones or tablets. Which channels or types of content to use depends on the audiences you aim to target and your goal for targeting them.

Messenger marketing is similar to text marketing, but uses mobile chat apps instead of SMS to connect with customers. It leverages mobile messaging platforms such as Viber, Facebook, WhatsApp, or WeChat to create a seamless, native experience that is often no different to messaging a friend. Depending on the messaging app capabilities, this can be, for example, business messages with personalised offerings to your existing customers or chatbots that help you to attract and grow a new audience.

Not only does mobile marketing let you reach customers all over the world, you can choose exactly who to reach based on demographic preferences for your ideal audience (think age, income, location, and so on).

People check their phones constantly, generating lots of user data which allows marketers to serve their customers with personalized content designed to appeal to their tastes. This feeds back into creating an even more intimate experience, as customers feel like the brands really understand what they want.

Campaign elements for mobile also have to contain less information, forcing you to distill the content to its essential components. That makes your marketing simpler, to-the-point, and hence more effective.

On the eve of Easter in Eastern Europe, Coca-Cola decided to engage users in a fun and interactive way. It devised a lively animated game called Easter Egg Fighter within Viber messenger. It follows the Eastern European tradition: a coloured Easter egg fight, in which only the toughest eggs survive. Users could play with their family and friends no matter where they were.

The campaign lasted three months. In only three weeks in Bulgaria, it saw impressive results: 350,000 user interactions, an average play time of over five-and-a-half minutes, and over 188,000 total played minutes. Chatbot subscribers also shot up by 30%, and there were over 63,000 sticker pack downloads.

Clothing retailer Urban Outfitters used mobile location data to gain incredibly valuable granular insights into its customers.Their party dress campaign is a great example of successful location-based marketing. By targeting women who had recently been to a nightclub or bar with in-app push notifications promoting party dresses, Urban Outfitters managed to increase conversions by 75%, and revenue by an astonishing 146%. Certainly worth getting dressed up for.

The Primer Group of Companies is a retailer in the Philippines that specializes in distributing consumer goods from different brands. With malls affected gravely due to pandemic quarantine restrictions, Primer turned to Viber Business Messages to establish their online footing.

Primer enabled online purchases with digital vouchers using codes with discounts sent through Viber Business Messages with the help of their messaging partner Infobip. The brand achieved a 53% code redemption conversion rate, and a 401% uptick in total sales.

Viber makes it simple to build personalised communication with your customers. We are ready to help you with your mobile marketing strategy: from an in-app advertisement to messenger marketing. Reach out to us and enjoy direct access to your preferred audience, better analytics and profitable campaigns.

I tried to get mobile number by using TelephonyManager but it returns null. But I am amazed that Viber app is showing mobile number along with country code. If there is any trick or tips to make my app get the mobile number like viber?

Traveling internationally, I like the VoIP client Viber. It rings, I answer, I text, they respond. Simple. I started using it to save money on roaming mobile calls but liked it more because it just worked and the voice quality was better than a typical GSM call. That was until yesterday.

I have a US telephone number (thru a VoIP provider) that I have forwarded to my Hong Kong Mobile (this number is registered with Viber). Yesterday, my brother calls me on my US telephone number and instead of forwarding to my HK phone, my Viber client rings. I answer and say hello to my brother. Viber had hijacked my Hong Kong telephone number.

I contacted my VoIP provider and asked if they were aware that whoever they were sending the call for my Hong Kong mobile was not routing the call to my normal mobile provider but instead sending the call to Viber. They were surprised but would not disclose who their international LD provider was and indicated they would investigate.

The goal is to provide a convenient way for visitors to initiate a Viber conversation with us by simply tapping the button on the mobile toolbar. I have attempted to find a solution within the theme settings and documentation but have not been successful.

Could you please provide me with guidance or instructions on how to achieve this? If there are any specific settings or custom CSS that I need to apply, I would greatly appreciate your detailed advice.

Hi, sorry for late reply. The problem is on woodmart theme settings. If i use another theme then i can use woodmart theme settings. Just add a viber link like this

format: viber://chat/?number=%2BPHONENUMBERWITHCOUNTRYCODE

Hey bro, did you even read what i wrote? tell me please where i told that i use a plugin? As i told you before and please take the time to read earlier message. The link of the viber chat its not working because when you try to save the settings a part of the number is automatically removed. As you can see on the screenshot that i have upload. Try on your end to add this link: viber://chat/?number=%2B1234567890

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

After adding this code you can now replace the URL for the second custom button in your navbar with your Viber URL. So you just need to a random button that will be replaced with Viber in this custom code.

Hi,

I got a new S24 Ultra and the outgoing calls are not working in Viber app(Viber-toViber) on Wifi.

The issue: the call is initiated as it's ringing on the other end but no ringback tone on my phone and all the buttons are greyed out(except 'call end') and the call is not established. It's working fine on mobile data so it must be some kind of issue/limitation for Wifi(I've tried on different wifi networks, mobile hotspot, etc... so it should be something on the phone). Tried with/out 'Wifi calling' enabled, no difference. Incoming calls working fine over Wifi, only the outgoing is failing.

Any idea/advice?

Thank you,

I am calling using wi-fi and when I do, my screen just displays "calling". It never reaches the normal "ringing" state and no sound of ringing on the speaker. People still get the call from me. When they answer, they say the only see "answering" on their end and the call drops.

Thanks, yes, I've done both but still not working. When I restrict the network usage for Viber to use only mobile data it's working, but there is a bit of delay. So it all points to Viber - Wifi interaction and just for outgoing calls, messages are working fine... weird

Viber, or Rakuten Viber, is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application owned by Japanese multinational company Rakuten, provided as freeware for the Google Android, iOS, Microsoft Windows, Apple macOS and Linux platforms.[5] Users are registered and identified through a cellular telephone number, although the service is accessible on desktop platforms without needing mobile connectivity.[5] In addition to instant messaging it allows users to exchange media such as images and video records, and also provides a paid international landline and mobile calling service called Viber Out.[6] As of 2018, there are over a billion registered users on the network.[7][8]

The software was developed in 2010 by Cyprus-based[9] Viber Media, which was bought by Rakuten in 2014. Since 2017, its corporate name has been Rakuten Viber. It is based in Cyprus[10] with offices in London, Manila, Moscow, Paris, San Francisco, Singapore, Tokyo, and Beijing.[11][12]

Viber Media was founded in Tel Aviv, Israel, in 2010 by Talmon Marco[13] and Igor Magazinnik.[14] Marco and Magazinnik are also co-founders of the P2P media and file-sharing client iMesh.[15] The company was run from Israel, and was registered in Cyprus. Sani Maroli and Ofer Smocha soon joined the company as well.[16][17][18][19][20][21] Marco commented that Viber allows instant calling and synchronization with contacts because the ID is the user's cell number.[22]

In its first two years of availability, Viber did not generate revenues. It began doing so in 2013, via user payments for Viber Out voice calling and the Viber graphical messaging "sticker market". The company was originally funded by individual investors, described by Marco as "friends and family".[23] They invested $20 million in the company, which had 120 employees as of May 2013[update].[24]

On 13 February 2014, Rakuten announced they had acquired Viber Media for $900 million.[26][27] The sale of Viber earned the Shabtai family (Benny, his brother Gilad, and Gilad's son Ofer) some $500 million from their 55.2% stake in the company.[28][29] At that sale price, the founders each realized over 30 times return on their investments.[17]

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