I have HP Pavilion All in One 23-b237c 64 bit that I wanted to update to Windows 10. In attempting numerous times I kept getting the same Error code: 0x80072F8F-0x2000 Microsoft support could not help. This computer was originally the Windows 8 and when I got it this week I installed all the available updates to Windows 8.1. After the updates it gave me a message to update to Windows 10 which I tried yet again to no avail. So Microsoft refunded my Windows 10 purchase. The windows 10 Media Creation Tool kept saying it did know what went wrong but it could be applied to my device. Any help will be greatly appreciated. Thank you.
The error 0x80072F8F - 0x20000 happens because the Media Creation Tool uses the TLS 1.2 Protocol, but the protocol is disabled by default on Windows 7 and Windows 8 computers. By default, only SSL3 and TLS1 are enabled in Windows 7 and Windows 8. On Windows 8.1 and Windows 10, SSL3, TLS1.0, TLS1.1, and TLS1.2 are enabled by default.
the only thing you can do is check for a updated bios, and hope that resolves the win 10 install compatibility issue and check that the latest drivers are installed from HP before trying again (backup personal files first!!)
you can download a free win 10 install ISO/USB key image directly from microsoft for testing it's limited in features until you supply the retail activation serial which can be bought from various sites online or directly from MS
Windows makes it super easy to upgrade or reset Windows using its media creation tool. The media creation tool is easy to use and doesn't face any issues often. However, some users have reported a media creation tool error code 0x80072f8f - 0x20000.
In several ways, one can get rid of the Windows update media creation tool error code 0x80072f8f - 0x20000. For instance, you can try modifying your registry settings, removing the software distribution folder, etc. However, these are 8 methods we are going to discuss in this article below.
You should also make sure that your internet is working fine. If your internet isn't working, then Media Creation Tool won't be able to download the necessary updates, and it will lead to Windows 10 upgrade error.
Next, You can try performing a clean boot on Windows 10 or 11. A clean boot is a state where Windows starts with a minimum set of drivers and startup programs. This is quite similar to starting Windows in safe mode. But you get more control over which services and programs you want to run at the startup.
After the clean boot, try running the Media Creation tool and see if you get the Windows update media creation tool error code 0x80072f8f - 0x20000 error. If you don't see the error, consider removing recently installed apps and running the media creation tool normally.
Software distribution folder stores temporary files that might be required for installing Windows updates. However, sometimes Windows cannot access the Update files, which leads to a different error. Hence, cleaning up the software distribution folder for smoother Windows update installation is recommended. To do so, follow the below steps:
If none of the abovementioned methods works out for you, resetting your Windows would be the only solution. By resetting your PC, you will ensure no corrupted file or recently installed application conflicts with the Media Creation tool. However, before you reset your PC, please back up your important files to avoid data loss.
After a factory reset, the computer will remove all applications, games or personal documents, pictures, music, or movies from the computer. As a result, some data will be overwritten, and the file system of the original lost file will be corrupted. But this doesn't mean you can not recover wanted files after a factory reset. In such a case, you can use data recovery solutions like EaseUS Data Recovery Wizard to regain your data.
Step 1. Launch EaseUS Data Recovery Wizard on your Windows 11, Windows 10, Windows 8, or Windows 7 computer. Select the disk partition or storage location where you lost data and click "Search for Lost Data".
Step 2. This recovery software will start scanning the disk to find all lost and deleted files. When the scan process completes, click "Filter" > "Type" to specify lost file types. If you remember the file name, you can also search in the search box, which is the fastest way to find the target file.
Step 3. Preview and restore lost Windows files. You can double-click to preview the scanned files. Then, select the target data and click the "Recover" button to save them to another safe spot in the PC or Cloud drive.
So those were a few quick ways to fix the Media Creation Tool Error Code 0x80072f8f - 0x20000 error. You might want to reset your Windows if none of the methods works for you. In such a case, data loss is a serious concern. But you can always use EaseUS Data Recovery Wizard to recover your data quickly.
Error code 0x80072F8F 0x20000 is a very common error code that people see when they try to upgrade their Windows OS using Media Creation Tool. This error code can be frustrating as it prevents you from upgrading your OS.
The worst part here, however, is that there is no official information from Microsoft that clearly explains why this error code triggers. Thankfully, there are some workarounds that you can follow to fix the error in no time.
Even though there is no official statement about this error code 0x80072F8F 0x20000 and why it occurs, it is believed that this error gets triggered when the server that Microsoft Media Creation Tool tries to communicate with no longer supports the old TLS 1.0 security protocol for communication.
As stated above, Microsoft has no official clarification about what triggers this error. Therefore, our workarounds are based on solutions that have worked for other Windows users with the same error.
As I mentioned, the Microsoft Media Creation Tool helps you update your Windows OS and thus makes system-level changes. Therefore, it requires Admin privileges and rights, and the lack of Admin access can be a possible reason you are facing this error.
This incompatibility of TLS versions can be the reason that every time your computer tries to establish a connection with a Microsoft server, the connection fails and shows the error code 0x80072F8F 0x20000.
Why this folder specifically? Well, that is because whenever you try to install a Windows update, all the temporary files required for the installation get stored within a sub-folder of this SoftwareDistribution folder.
The Windows Media Creation Tool prepares installation media for upgrading your PC or creating a USB drive to perform a clean Windows installation. It is the perfect tool to make sure you are using the latest Windows version and is quite easy to use.
Certain programs and processes on Windows operating system need administrative privileges to perform their jobs properly. If they are not allowed these extra permissions, you are likely to run into error codes such as this one.
So, the first thing that you need to do if you encounter the error code 0x80072f8f - 0x20000 upon attempting to use the Media Creation Tool is to launch the file as an administrator. If insufficient permissions are causing the problem, this should fix it without you having to go through any of the complex troubleshooting methods.
Often, faulty ports cause issues during the creation of the installation media. There are several ways to test if the USB port is faulty. You can begin by switching to another port and checking if the USB works fine there.
Windows Registry is an administrative-level, powerful utility that stores information about the programs and processes of your operating system. The information here is stored as keys and values. You can modify the relevant keys/values to customize the processes of your system, which is exactly what we are going to do in this method.
However, before you proceed with this method, we highly recommend creating a Registry backup. This will help you restore the current state of your system in case anything goes wrong during the process.
Another solution that worked for users was deleting the contents of the Software Distribution folder. This folder contains temporary files that might be interfering with the process of the Media Creation Tool.
Programs and processes on the Windows operating system require relevant services to be functioning to work. If any of the relevant services are disabled or corrupt, the program will fail to function.
The issue can also arise due to a driver or software conflict within the system. To check if this is the case, you can perform a clean boot to launch the system with a minimal set of drivers and startup programs. If the issue does not appear in this mode, then it implies that a background process or driver is indeed causing the problem. You can then take necessary steps to remove it from the system.
If the error code 0x80072f8f - 0x20000 is not present after a clean boot, it suggests that the issue was caused by a software or driver conflict. If this situation is applicable, you can either manually remove the recently installed software that you think might be leading to the issue, or perform a system restore to return to an older functioning state of the system.
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