Service Notice: Some users experiencing problems with authorizations, investigation underway

Julie Petro

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Feb 24, 2025, 4:07:03 PMFeb 24

to ORCID API Users

At the moment, some ORCID users may have difficulty granting permissions to Trusted Organizations. We are actively investigating the incident and will update you with more details as we have them.

ORCID is committed to providing the best possible service and are working tirelessly to resolve this incident. Check out our status page for the most up-to-date information: http://stats.pingdom.com/5sfv7e5apq75

Julie Petro

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Feb 24, 2025, 4:10:13 PMFeb 24

to ORCID API Users

The link for status updates is: https://secure-stats.pingdom.com/5sfv7e5apq75

Julie Petro

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Feb 24, 2025, 5:03:57 PMFeb 24

to ORCID API Users

Service Restoration Update

Authorizations restored

At 20:00 UTC on 24 February, some of our users experienced difficulty granting permissions to Trusted Organizations. We believe the disruption was due to an error in the latest release and our Tech Team worked quickly to restore full service within 90 minutes.

Thank you for your patience — we apologize for any inconvenience this service degradation may have caused.

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