Hi all,
I am helping someone set up webhooks in the sandbox. They setup a public update endpoint and then registered a webhook for a sandbox ORCID iD. They got the expected response when registering the webhook. About 15 minutes later they went into the sandbox orcid record and added a distinction. Then waited about an hour but still have not received a POST at the endpoint that was registered.
So, it seems like something is going wrong? If someone has registered a webhook correctly, is there any reason why they would not get the notification when they know a change was made? Any help in troubleshooting this is much appreciated.
Thanks,
Sheila