Cannot login after install

[Minh Vuong]

Dear all,

I got problem of log in after i install successfully. I check everywhere, but cannot find the reason why ? 

I found the login record already in table users, i see no error in error.log at /app/temp/logs/errror.log

When i input wrong Email ID & Passoword, it show error correctly, but when i input correct Email ID and password and sumbit it do nothing and just reset the form.

Could you please help me to solve this problem ? 

Many appreciates for your help

Thanks,

Tran

[Devraj Raut]

Why Isn't the Admin responding to this Query. Many People have reported this issue. It needs to be Addressed Immediately. OrangeScrum Admin, Kindly respond ASAP. We are unable to See Any Operational Software other than the Login Page. Please Do the needful. Awaiting your Quick response.

[ccbca...@gmail.com]

It seems that they are not interested to support open source ...one of my friend told me that he is monitoring the progress of this project since long time...initially they were responding quickly but not now.

[Team Orangescrum]

Hi Devraj,

Sorry for the late response.

Can you please explain the procedure and the os(Windows/linux/Mac) you are working on.

It will be easier for us to find your problem easily.

On Friday, March 6, 2015 at 5:23:12 PM UTC+5:30, Devraj Raut wrote:

[Team Orangescrum]

Hi ccbca,

Sorry for the late response.

Can you please explain the procedure and the os(Windows/linux/Mac) you are working on.

It will be easier for us to find your problem easily

[Devraj Raut]

Dear OrangeScrum Support Team,

Firstly, It shouldn't take you Some Harsh words on a Public Forum for you to start responding to Issues. It shows on your Commitment level and defeats the purpose of a Public Forum. 

Secondly, Even though, Thank You for responding atleast. Since many people as facing the same issue, It seems to be generic. I have tried the Installation on Windows and Mac OS X. On Xampp and Ampp Configurations. But it just doesnt seem to work.

My Primary Configuration is Mac OS X Yosemite on Xampp Server. Used the Installation Manual to the word.

The results are as follows:

The Quick Sign Up Page appeared. I registered Successfully. Followed by the Login Page. Checked the Database and the User is properly created. But on Entering the Correct Credentials, The Login Page just Resets the Text Fields and Reloads. Nothing Happens. On entering Wrong Credentials, The Correct Error Message is Displayed.

So pls let all of us know what the Issue is. Coz we dont seem to be able to find any solutions to this.

Thank You!!

[Team Orangescrum]

Hi Devraj,

We are not fully tested the Orangescrum in Mac OS.

Its working fine in the Windows. 

Can you please check the following in your server:

• htaccess
  
• CURL
  

The above should be active in your server.

[Team Orangescrum]

Please try Orangescrum in either Windows or Linux environment.

[Devraj Raut]

Hi!

I have tried OrangeScrum in every Environment, Windows and Mac. Both times, same result. 

cURL is active in PHP.

.htaccess is active.

Can u Pls tell me want more can be done? If it is an Issue with HTACCESS FIle, Can u describe to me how i can check the HTACCESS file for proper functionality.

Thank U!!

[Team Orangescrum]

Hi Devraj,

Are you running the application using the default port (80) or something else?

[Devraj Raut]

Default Port 80.

[Devraj Raut]

Do u Pls mind checking this Out. Its been too long that we have been waiting for a solution. Else i would be forced to look for another Solution. Your Quick Help is Much Appreciated and Expected. Thank You!!

[edy siswanto]

I also have the same problem when I installed the windows OS, always returning to the login menu, any solution to this problem ??? 

[Devraj Raut]

Dear All,

Just solved this Problem Yesterday by the OrangeScrum Team.

If you have Problem of Login Screen getting Reset on Correct Credentials, Kindly Check the Following:

If your URL is: localhost/orangescrum 

Then Kindly Replace localhost with 127.0.0.1

Hope this Works for you guys as it worked for me.

Cheers!!

On Wednesday, March 4, 2015 at 10:55:17 PM UTC+5:30, Minh Vuong wrote:

[Team Orangescrum]

Hi Edy...Login Screen getting reset even on correct credentials. Please try the following;

If your URL is: localhost/orangescrum replace localhost with 127.0.0.1. So it should be > 127.0.0.1/orangescrum

Thanks

[edy siswanto]

thank team for the answer, the result is okay I can login using the ip 127.0.0.1, but when i'm accessed from the LAN using Active Directory DNS is still experiencing the same thing that can not log in, but if I use the IP address (192.x.x.x), I can log in with perfect , is there a solution?

[miraella...@gmail.com]

I have also the same problem. about log in.. i successfully install the orangescrum.. how can i solve this? can u please help me

[miraella...@gmail.com]

dear Team orangescrum

I got problem of log in after i install successfully. I check everywhere, but cannot find the reason why ? 

I found the login record already in table users, i see no error in error.log at /app/temp/logs/errror.log

When i input wrong Email ID & Passoword, it show error correctly, but when i input correct Email ID and password and sumbit it do nothing and just reset the form.

Could you please help me to solve this problem ? 

can u please help me to solve this problem.. thanks

[miraella...@gmail.com]

this is not working.. how can i solve my problem.. any suggestions??

[Team Orangescrum]

Hi miraella123456789,

Can you please follow this:

If your URL is: localhost/orangescrum replace localhost with 127.0.0.1. So it should be > 127.0.0.1/orangescrum

Let us know if you face any issue.

[miraella...@gmail.com]

it's not working 

[miraella...@gmail.com]

dear orangescrum,

On Wednesday, May 20, 2015 at 2:42:59 PM UTC+8, Team Orangescrum wrote:

[miraella...@gmail.com]

dear orangescrum

how can i solve this problem and i already follow ur instrcution but its not working. what should i do?

[Sean Beard]

Hi...

Browse to the FQDM and this should work rather than using the IP address - You may have to update the constants.php file to include the FQDM in 'DOMAIN'

I don't believe this is an issue with OrangeScrum but maybe the Web Servers have issues passing the Suffix?

Cheers,
Sean

[bmoyer240]

I recently installed orangescrum and came across this issue.. yes, changing "localhost" to the ip allows the app to run; however, I found the issue to be with how cookies are stored. 

There is a constant by the name "DOMAIN_COOKIE" that is just a container for the server name so by design, the cookies are not set because the domain is invalid unless the domain is set to false. Here is what i added as a quick fix:
- open app\config\constants.php

- find:

define('DOMAIN_COOKIE', $_SERVER['SERVER_NAME']);'

- replace with:

define( "DOMAIN_COOKIE", ( $_SERVER["SERVER_NAME"] === "localhost" ? false : $_SERVER["SERVER_NAME"] ) );