Simple Email Caught exception: SMTP timeout.

[pritam kumar]

Hello Community team, 

we are getting the error while sending the email.

we have check the mail from this URL :- 

https://new.yourcodemate.co.in/orangescrum-community-master/cron/test_email/?to=<Mail-id>

can anyone help me on this ......

getting this logs :- 

2024-11-30 07:39:31 Error: [SocketException] SMTP timeout.
Request URL: /orangescrum-community-master/easycases/ajaxemail
Stack Trace:
#0 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/lib/Cake/Network/Email/SmtpTransport.php(150): SmtpTransport->_smtpSend(NULL, '220')
#1 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/lib/Cake/Network/Email/SmtpTransport.php(86): SmtpTransport->_connect()
#2 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/lib/Cake/Network/Email/CakeEmail.php(1173): SmtpTransport->send(Object(CakeEmail))
#3 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/lib/Cake/Controller/Component/EmailComponent.php(346): CakeEmail->send('<div style='fon...')
#4 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/app/Controller/Component/SendgridComponent.php(56): EmailComponent->send('<div style='fon...')
#5 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/app/Controller/Component/PostcaseComponent.php(779): SendgridComponent->sendGridEmail('..', '[Orangescrum]:t...', '<div style='fon...', 'WIP', 'pritam')
#6 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/app/Controller/Component/PostcaseComponent.php(832): PostcaseComponent->generateMsgAndSendMail('1', '', '1', 'test', 'test email', '1', '1', '2', '<font color='#7...', 'responded on th...', NULL, 'pritam', '51bec5e415986ba...', 'WIP', '...', 'pritam', 'https://new.you...')
#7 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/app/Controller/EasycasesController.php(4485): PostcaseComponent->mailToUser(Array, Array)
#8 [internal function]: EasycasesController->ajaxemail()
#9 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/lib/Cake/Controller/Controller.php(491): ReflectionMethod->invokeArgs(Object(EasycasesController), Array)
#10 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/lib/Cake/Routing/Dispatcher.php(193): Controller->invokeAction(Object(CakeRequest))
#11 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/lib/Cake/Routing/Dispatcher.php(167): Dispatcher->_invoke(Object(EasycasesController), Object(CakeRequest))
#12 /www/wwwroot/new.yourcodemate.co.in/orangescrum-community-master/app/webroot/index.php(92): Dispatcher->dispatch(Object(CakeRequest), Object(CakeResponse))
#13 {main}