Upload problem with mp4 files

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Chris Blair

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Jun 4, 2016, 2:55:11 PM6/4/16
to Orangescrum Community Support
I'm testing Orangescrum and while testing file uploads, I'm getting an error while trying mp4 files. Just about any other file type uploads just fine, including several other video file types. But when I try to upload an mp4 file, the progress bar seems to upload but I then get a browser error that says:

Sorry, mp4 file type is not allowed.

Tried using multiple browsers and multiple computers. Tried from home and from office. I haven't been able to find any info on this in the forum or on Github. I tried adding the mp4 mimetype to various .htaccess files...no joy. I have several sites on this shared hosting from Mediatemple, including Owncloud, where I regularly upload mp4 files. Also have Pydio on this same server, our company website, an instance of ResourceSpace (for testing) and all allow mp4 files to be uploaded. ResourceSpace even runs ffmpeg to convert uploaded video files. So very strange. The Orangescrum knowledge base lists mp4 files as being supported...so curious why I'm seeing this behaviour?

Chris Blair

Team Orangescrum

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Jun 8, 2016, 1:15:14 AM6/8/16
to Orangescrum Community Support
 
 Hi Chris
 
 Currently we are not allowing any of the file format ("mp4","mpeg","mpg","3gp","avi","flv","xvid") to upload. But we are working on it.
 We will keep you updated once it is done.

Fern

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Apr 3, 2017, 1:36:04 PM4/3/17
to Orangescrum Community Support
I was told uploading MP4 files were possible before purchasing $400 of add-ons! What's the issue? Sharing videos through the OS system should be pretty standard.
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