Email reported "sent successfully" received nothing ?

[itteam...@gmail.com]

Hi all,

When I invite a person to a project, OrangeScrum reports email sent successfully but no email received ? I have tested my server with below script #1 and it sends successfully. The #2 is what I set in OrangeScrum's constants.php for your debugging. Please help. Thanks.

============== #1 =============
<?php
    require("PHPMailer/class.phpmailer.php");

    $mail = new PHPMailer();

    $mail->IsSMTP();                                    // telling the class to use SMTP
    $mail->SMTPAuth   = true;                           // SMTP authentication
    $mail->Host       = "tls://smtp.gmail.com";         // SMTP server
    $mail->Port       = 587;                            // SMTP Port
    $mail->Username   = "som...@gmail.com";       // SMTP account username
    $mail->Password   = "password";        // SMTP account password

    $mail->SetFrom('som...@gmail.com', 'John Doe'); // FROM
    $mail->AddReplyTo('som...@gmail.com', 'John Doe'); // Reply TO

    $mail->AddAddress('som...@gmail.com', 'Jane Doe'); // recipient email

    $mail->Subject    = "First SMTP Message"; // email subject
    $mail->Body       = "Hi! \n\n This is my first e-mail sent through Google SMTP using PHPMailer.";

    if(!$mail->Send()) {
      echo 'Message was not sent.';
      echo 'Mailer error: ' . $mail->ErrorInfo;
    } else {
      echo 'Message has been sent.';
    }
?>

============== #2 =============
//Gmail SMTP
define("SMTP_HOST", "smtp.gmail.com");
define("SMTP_PORT", "587");
define("SMTP_UNAME", "som...@gmail.com");
define("SMTP_PWORD", "password");

[Team Orangescrum]

Hi, can you please let us know which community version have you downloaded. Is this the most latest one. If not please download the latest one and try again. Let us know. 

On Friday, April 3, 2015 at 4:18:10 PM UTC+5:30, itteam...@gmail.com wrote:

Hi all,

When I invite a person to a project, OrangeScrum reports email sent successfully but no email received ? I have tested my server with below script #1 and it sends successfully. The #2 is what I set in OrangeScrum's constants.php for your debugging. Please help. Thanks.

============== #1 =============
<?php
    require("PHPMailer/class.phpmailer.php");

    $mail = new PHPMailer();

    $mail->IsSMTP();                                    // telling the class to use SMTP
    $mail->SMTPAuth   = true;                           // SMTP authentication
    $mail->Host       = "tls://smtp.gmail.com";         // SMTP server
    $mail->Port       = 587;                            // SMTP Port
    $mail->Username   = "som...@gmail.com";       // SMTP account username
    $mail->Password   = "password";        // SMTP account password

    $mail->SetFrom('someone@gmail.com', 'John Doe'); // FROM
    $mail->AddReplyTo('someone@gmail.com', 'John Doe'); // Reply TO

    $mail->AddAddress('someone@gmail.com', 'Jane Doe'); // recipient email

[itteam...@gmail.com]

Hi, I just downloaded it yesterday so I suppose it is the latest one. Do you have any suggestion ?

On Friday, April 3, 2015 at 8:44:46 PM UTC+7, Team Orangescrum wrote:

Hi, can you please let us know which community version have you downloaded. Is this the most latest one. If not please download the latest one and try again. Let us know. 

On Friday, April 3, 2015 at 4:18:10 PM UTC+5:30, itteam...@gmail.com wrote:

Hi all,

When I invite a person to a project, OrangeScrum reports email sent successfully but no email received ? I have tested my server with below script #1 and it sends successfully. The #2 is what I set in OrangeScrum's constants.php for your debugging. Please help. Thanks.

============== #1 =============
<?php
    require("PHPMailer/class.phpmailer.php");

    $mail = new PHPMailer();

    $mail->IsSMTP();                                    // telling the class to use SMTP
    $mail->SMTPAuth   = true;                           // SMTP authentication
    $mail->Host       = "tls://smtp.gmail.com";         // SMTP server
    $mail->Port       = 587;                            // SMTP Port
    $mail->Username   = "som...@gmail.com";       // SMTP account username
    $mail->Password   = "password";        // SMTP account password

    $mail->SetFrom('som...@gmail.com', 'John Doe'); // FROM
    $mail->AddReplyTo('som...@gmail.com', 'John Doe'); // Reply TO

    $mail->AddAddress('som...@gmail.com', 'Jane Doe'); // recipient email

[itteam...@gmail.com]

Hi, it is abnormal when I put wrong password, wrong SMTP_HOST, etc. intentionally in the constants.php, OrangeScrum still reports that invitation was sent successfully ??? :-D Of cause no emails arrive invitees.

Any OrangeScrum expert around ? Thank you.

On Friday, April 3, 2015 at 8:44:46 PM UTC+7, Team Orangescrum wrote:

Hi, can you please let us know which community version have you downloaded. Is this the most latest one. If not please download the latest one and try again. Let us know. 

On Friday, April 3, 2015 at 4:18:10 PM UTC+5:30, itteam...@gmail.com wrote:

Hi all,

When I invite a person to a project, OrangeScrum reports email sent successfully but no email received ? I have tested my server with below script #1 and it sends successfully. The #2 is what I set in OrangeScrum's constants.php for your debugging. Please help. Thanks.

============== #1 =============
<?php
    require("PHPMailer/class.phpmailer.php");

    $mail = new PHPMailer();

    $mail->IsSMTP();                                    // telling the class to use SMTP
    $mail->SMTPAuth   = true;                           // SMTP authentication
    $mail->Host       = "tls://smtp.gmail.com";         // SMTP server
    $mail->Port       = 587;                            // SMTP Port
    $mail->Username   = "som...@gmail.com";       // SMTP account username
    $mail->Password   = "password";        // SMTP account password

    $mail->SetFrom('som...@gmail.com', 'John Doe'); // FROM
    $mail->AddReplyTo('som...@gmail.com', 'John Doe'); // Reply TO

    $mail->AddAddress('som...@gmail.com', 'Jane Doe'); // recipient email

[Team Orangescrum]

Hi,

We are looking at the issue you have raised and update you soon.

In case of smtp configuration in constant.php ,
Just change

define("SMTP_HOST", "smtp.gmail.com");

to
define("SMTP_HOST", "tls://smtp.gmail.com");

and check if it works and let us know.