I have the exact same issue. It won't show up on the list of available networks of my laptop. It has windows 10 too. It shows and works fine in other devices (laptops, cellphones, tablets). I don't know what to do about it
The Nokia Tower offers a wide selection of Wifi Channels which is fantastic. These channels are used world wide meaning not all channels are used in all countries. Its a global device. The Channels offered to us in the USA includes some channels with restrictions and not commonly used in typical routers. In this respect the Nokia router is superior, as you can truly set a channel in a crowded wifi area that no one else uses.
More or less, it is something with your computer and not the Nokia Tower. Try refreshing your network on the computer because no matter what, its should be seeing the 2.5 network at the least, no matter what settings on the router.
How do I change set it to "auto"? I have the nokia gray tower. I changed the name it with and it works on all other devices but on my laptop's list of network does not show. I don't know what you mean by select your own channel.
PROBLEM SOLVED. I was having the same issue with an older Asus laptop. When I had the 4G LTE router/modem from T-Mobile the network would show up on my laptop but once I got the 5G one the network wouldn't show up on my laptop but it would show up on all other devices. The work around I found was purchasing the TP-Link RE300 range extender. You connect the range extender to the 5G router/modem then connect the problem device to the range extender. In my case it was my laptop which is now connected to the range extender and working fine. This range extender is 2.4ghz and 5g compatible. Not sure if other range extenders would work as this is the only one I own and have tried. Also, I just ran a speed test and there's no noticeable difference in speed due to being connected to the range extender instead of the T-Mobile router/modem directly.
After installing the T-Mobile Gateway Gray Kit I was unable to see the SSID name in the list of available networks on my 2017 HP Laptop running Windows 10, but everything else in the house connected, since I renamed Gateway to the previous router SSID name. I searched the type of wireless adapter I have in laptop, Intel Dual Band Wireless-AC 7265, and visited Intel site to update Wireless adapter Driver to the latest for my device, 19.51.33.1. After the update I am able to see the Gateway SSID and laptop connects.
Hello all. I am new to the TMobile Gateway. I just got the grey Gateway tower and I am having the same issues with my older laptop not connecting or even seeing my SSID. Everyone else in my house can connect and be on it just fine but when I got to connect my laptop it won't come up. It's a Toshiba Satellite Pro L850 series running Windows 8. I have done everything I can think of to find my connection. I went in and made sure my Wifi adapter was up to date, rolled back the drivers and even went in to command prompt and did the config. Still nothing. What am I doing wrong or what do I need to do to get it to connect??
Basically, activating and renaming the SSID of one of the 2.4GHz channels so that it is not shared, lowering the transmission mode to an older standard, or lowering the encryption (WPA) to an older standard.
After the last update for Windows 11 insider (Home). The driver for the wireless card stopped working. There is already a guide on the issue on Intel's boards, but it is not working either. So i think the issue is with the Windows.
I managed to bring my Killer wireless network adapter back - after wasted a whole morning. Windows updated overnight and I lost the card after that. This was the error I saw in Event Viewer:
@OussD After a lot of research, the problem is usually solved by resetting the bios to default, mainly on dell laptops. The problem is caused after doing bios update or installing windows 11.
Also don't forget to install the updated drivers.
@ballon999 This is not working on my Surface Pro 7. I've tried uninstalling and removing the driver completely several times and each time on the restart it automatically comes back (even when I'm not connected to the internet). I had Windows 11 and reverted back to Windows 10 and still not right.
I had a similar issue when I got my first wifi 6 networking card. My solution was to turn off automatic band selection in the wifi router settings. Apparently the network card couldn't handle when the band changed (something that the router did seemingly randomly), and so the network card errored out and stopped working until it was reset. However, after I turned off automatic band selection there hasn't been another issue, with that machine.
Everyone, try removing the driver then shutting down the OS, not reset/reboot. I've been fighting this for 2 days straight and even after a complete OS reinstall/downgrade from 11 to 10 the problem is still there. Immediately after the reinstall the wifi adapter worked, but after a few reboots it went back to the same issues/events in the system log. Then I tried removing the driver and shutting down completely before powering back on and the wifi is now working. For how long who knows, but give this a shot if you are struggling.
just reset the settings in wireless adaptor . and make sure you update the wireless driver after reset and see if any other program is not blocking the internet connection . check the wireless adaptor settings for any other help before you try reset the computer just visit acer for latest driver and manual click and let me know if you need any other help
reset the wireless adapter and remove the wireless driver and restart the computer after restart just go to wireless driver settings and uncheck the power management mark and update the driver see if that helps you . thanks
2- Here you can select your wireless adapter and go to the properties of the adapter and select the driver of the adapter and go to the driver section now click on update the driver and it will update it .
i am also having the same issue . somehow its just not working . i don't know what should i do to solve this problem . should i just change the wireless card of my laptop . does that solve the problem
Suffered this problem for a couple of years, got fed up and configured the internet for ethernet cable. Now each time the wireless card packs in, just plug in the ethernet connection and for some miraculous reason unbeknown to man, the wireless switches back on each and every time.
hi i am having trouble when you log on to internet and log on again it wont hold information sent it away for repair they said it was screen problem when igot it back from repair still the same i amwaiting on answer from store where i bought it to see what they say any ideas
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