SAP CRM Functional Consultant
Recruiter c2c
Position: SAP CRM Functional Consultant
Location: Parsippary NJ
Skill Set: SAP CRM Functional Consultant
Roles and Responsibilities:
· Experienced in CRM Services.
· Should be able to evaluate the system strategies and requirements related to new SAP CRM components; recommending and implementing them.
· Responsible for leading the design and configuration streams within complex SAP solutions.
· Developing and documenting the detailed design and configuration of the business process
· Should be able to develop functional specifications for reports, forms, and interfaces, modifications, and data conversions.
· Capable of challenging business process design and change management issues.
· Ensure the solutions are tested properly and signed off by super users before the system changes are moved to the production environment.
·
Day to day activities include: process design and gap analysis to standard SAP
functionality within the business blueprint project phase, including influencing
of key business stakeholders; configuration of SAP including management of
system testing; legacy data mapping and integration to other modules and legacy
applications.
Knowledge/ Skills:
- Overall architecture, processes, functionality and CRM components.
- Overall knowledge of the related CRM business processes, functionality and CRM components. Service process knowledge is advantageous.
- A minimum of five (5) years experience in the configuration, delivery, and support of all SAP CRM processes and 3 full SAP CRM project life cycles of significant size, scope and complexity.
- Involvement in SAP CRM opportunities as either overall lead or solution lead/architect would be advantageous.
- Strong communications skills and ability to communicate and influence at all levels
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