ServiceNow Administrator # GC, USC

[vibhoj shukla]

Share resumes to vib...@1pointsys.com

 

ServiceNow Administrator

Interview : Phone/skype

3 years’ experience

12 month contract.

GC/USC required

 

Can be in any of those locations but they prefer Boulder CO or (Raleigh NC, Rocket Center WV, Herndon VA)..

 

We are seeking a ServiceNow Administrator for a Long Term Contract opportunity with a well-established client at the preferred location in Boulder CO or (Raleigh NC, Rocket Center WV, Herndon VA).

 

Job Description:

As a member of the client’s FIMS program, the ServiceNow Administrator will support developing, configuring, testing, implementing and maintaining the ServiceNow environments and integrating with other systems, developing and supporting automation.

This position focuses on the following scope:

•       Primary point of contact for all operational support issues related to the ServiceNow instance used by multiple business units within the FIMS organization

•       Serve as Lead for providing ongoing production and end user support of ServiceNow

•       Provide Administrator functions such as managing Users, management/maintenance of the global data sets, creating and configure Notification, Business Rules and workflows to manage process ServiceNow discovery experience using MID server Integration with other third-party tools (e.g. Puppett, SolarWinds)

•       Report development within ServiceNow Integration with FIMS existing architecture

•       Identify system deficiencies and recommend solutions

•       Follow established ITSM department procedures, such as change management

•       FIMS supports a 24x7 operations team.

  Availability to support nights/weekend occasionally in support of customer deployments/projects/requests.

  Position will require assisting customer’s/team members with day-to-day use of the tool and tool optimization.

Skills:

•       Demonstrate sound working knowledge of ServiceNow’s core architecture and primary application modules such as Service Catalog, Incident, Problem, Change, Request Asset and CMDB, Discovery, Knowledge and Self-Service Por-tal – 3+ years.

•       ServiceNow development, configuring, administration operating and/or troubleshooting experience – 2+ years.

•       Ability to communicate (both orally and written) effectively to various audiences.

•       Ability to create formal documentation for systems administration, operations, and maintenance.

•       Excellent teamwork skills.

 

Regards,

 

Vibhoj Shukla

Sr. Manager – Sales & Recruitment
1 Point System LLC
E : vib...@1pointsys.com
D : +1-704-817-0455