Installation problem -- importError: DLL load failed: The specified module could not be found

[kiran]

Hi all, I am new to this forum.  I just installed the binary version of ortools for windows and was trying to run it in jupyter notebook.  I can import the ortools module into jupyter but I am getting a DLL load failed error fro cp_model as well as pywraplp.  Same story when I import directly to the console (see below).  I would appreciate suggestions on how I can get around this. Thank you   Kiran

Jupyter QtConsole 4.6.0

Python 3.7.6 (default, Jan  8 2020, 20:23:39) [MSC v.1916 64 bit (AMD64)]

Type 'copyright', 'credits' or 'license' for more information

IPython 7.12.0 -- An enhanced Interactive Python. Type '?' for help.

sys.path

Out[3]: 

['C:\\Users\\kdpan\\OneDrive\\Documents\\0_Projects',

 'C:\\Users\\kdpan\\Anaconda3\\python37.zip',

 'C:\\Users\\kdpan\\Anaconda3\\DLLs',

 'C:\\Users\\kdpan\\Anaconda3\\lib',

 'C:\\Users\\kdpan\\Anaconda3',

 '',

 'C:\\Users\\kdpan\\AppData\\Roaming\\Python\\Python37\\site-packages',

 'C:\\Users\\kdpan\\Anaconda3\\lib\\site-packages',

 'C:\\Users\\kdpan\\Anaconda3\\lib\\site-packages\\win32',

 'C:\\Users\\kdpan\\Anaconda3\\lib\\site-packages\\win32\\lib',

 'C:\\Users\\kdpan\\Anaconda3\\lib\\site-packages\\Pythonwin',

 'C:\\Users\\kdpan\\Anaconda3\\lib\\site-packages\\IPython\\extensions',

 'C:\\Users\\kdpan\\.ipython']

import ortools.sat.python as ort

help(ort)

Help on package ortools.sat.python in ortools.sat:

NAME

    ortools.sat.python

PACKAGE CONTENTS

    cp_model

    cp_model_helper

    visualization

FILE

    c:\users\kdpan\anaconda3\lib\site-packages\ortools\sat\python\__init__.py

from ortools.linear_solver import pywraplp

---------------------------------------------------------------------------

ImportError                               Traceback (most recent call last)

<ipython-input-6-b7aff4ea2913> in <module>

----> 1 from ortools.linear_solver import pywraplp

~\Anaconda3\lib\site-packages\ortools\linear_solver\pywraplp.py in <module>

     11 # Import the low-level C/C++ module

     12 if __package__ or "." in __name__:

---> 13     from . import _pywraplp

     14 else:

     15     import _pywraplp

ImportError: DLL load failed: The specified module could not be found.

[Xiang Chen]

See:  https://stackoverflow.com/questions/59992381/encountering-dll-error-in-or-tools-pywrapcp

--
You received this message because you are subscribed to the Google Groups "or-tools-discuss" group.
To unsubscribe from this group and stop receiving emails from it, send an email to or-tools-discu...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/or-tools-discuss/828a82b5-b796-4695-b8a1-2fc5cea61a1a%40googlegroups.com.