JIRA Access

[Achim Nierbeck]

Hi Guys, 

we have a major FUCKUP again with our hosted JIRA. 

I really liked our JIRA so far. But right now it is not possible for new users to signup!

1) If they are allowed to sign in - all of a sudden a domain restriction was enabled. We need to verify which domains are valid!

2) they don't have the right credentials to do anything. 

We need to find a solution for this ASAP. 

I'll try to contact the support first, but maybe we should think of something different. 

regards, Achim  

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Software Architect / Project Manager / Scrum Master

[Niclas Hedhman]

What do you mean by "verify which domain"?? Is that email address or what?

Cheers

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[Niclas Hedhman]

It is easy to enable "Anyone can Sign up"... I am doing that now.

[Achim Nierbeck]

Tried that, 

but after a safe it didn't change

[Achim Nierbeck]

BTW. thiss is the way it looks right now. 

I wasn't able to change it back to "no restrictions" 

the safe button just didn't do anything ... 

regards, Achim 

[Niclas Hedhman]

You are right. It is back to restrictions...

[Niclas Hedhman]

I don't know...  But this is written in Global Permissions;
<quote>

JIRA Users

Ability to log in to JIRA. They are a 'user'. Any new users created will automatically join these groups, unless those groups have JIRA System Administrators or JIRA Administrators permissions.

Note: All users need this permission to log in to JIRA, even if they have other permissions.

</quote>

Could that somehow come into effect? I can't find those permissions (haven't admin'd Jira for many years and versions.)

[Achim Nierbeck]

Hi Niclas, 

I've been running around that topic now for a couple of weeks, but I can't find to add more roles per default, cause people now have access but can't add a new issue (for example)

They need more roles which I didn't find a "button" to add per default :s

regards, Achim 

[Niclas Hedhman]

Wasn't it Toni that arrange the jira.com in the first place?? He might have direct access to support....