Health status: unknown

[Michele Salerno]

Hi,
I deactivated a router from OpenWISP and then reactivated it, but the Health status is showing as ‘unknown’.
I’ve tried making some changes and they’re being applied, but the status hasn’t changed.
Why is that?

Best regards,

Michele.

OpenWISP Version: 25.10.2

Installed OpenWISP Modules

• openwisp-controller: 1.2.3
• openwisp-firmware-upgrader: 1.2.1
• openwisp-ipam: 1.2.1
• openwisp-monitoring: 1.2.1
• openwisp-network-topology: 1.2
• openwisp-notifications: 1.2.3
• openwisp-radius: 1.2.2
• openwisp-users: 1.2.2
• openwisp-utils: 1.2.2
• netdiff: 1.2
• netjsonconfig: 1.2.1

OS Information

OS version: Debian GNU/Linux 13 (trixie)

Kernel version: 6.12.96+deb13

Hardware platform: x86_64

[Federico Capoano]

Is it sending monitoring data?

Is management IP set?

Are ping checks working and generating the ping chart?

Federico

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[Michele Salerno]

Thanks, Federico,
Yes, everything works apart from the status.
I’ve exported the charts (attached).
It’s also a router on the same LAN as the OpenWisp server.


config controller 'http'
    option url 'https://openwisp.ninux-nnxx.it'
    option interval '120'
    option management_interval '10'
    option verify_ssl '1'
    option management_interface 'br-lan'
    option test_retries '8'
    option uuid 'fae04f1YYYYYYYY'
    option key 'dd5aXXXXXXXXXX'

Server 10.27.22.18

AP: 10.27.22.253


Best regards.

Michele


Il 27/07/26 17:42, 'Federico Capoano' via OpenWISP ha scritto:

> Is it sending monitoring data?
> Is management IP set?
> Are ping checks working and generating the ping chart?

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