OpenToonz 1.5 Crashes when I try to open it (Windows10)

[Buttered Tequilla]

I had 1.4 before, uninstalled 1.4, and installed 1.5- every time I try to open it, I see the little opening screen but the app itself never starts and it crashes

I have tried re-installing, restarting my computer, and nothng has worked so far!

(When I restarted the computer, I had to give permission to OpenToonz to access my house internet, and I thought that would be it, but it still crashes!)

[Rodney]

Check your antivirus settings to see if Opentoonz is being interupted.

Opentoonz does a check to see if an update is available (which is an option in Preferences but is on by default).

Some antivirus programs... especially those set with strict settings... may prevent programs that do such checking from running.

In other words, you might have to set up an exception in your antivirus program to allow for Opentoonz to run as a known safe program.

The option to check for updates can be turned off if that is deemed intrusive.

[Buttered Tequilla]

I figured it out, thanks though, Rodney! I had to delete the files from my previous installation- 

[Rodney]

For tech savvy users one option would be to turn off the version check in the Preferences.ini file

That is found in the stuff directory's profile files.

A setting of 1 sets the check to run while a setting of 0 turns it off.

Note that with really strict antivirus it might not matter if the setting is on or off because the program might dig deep enough to simply know that the program has an internal option to connect to the internet.  Most antivirus with a strict enough setting will just see the active connection being created and stop the program from running. 

[Rodney]

Excellent news.  Glad to hear you are up and running!  

Keep us posted on your progress. :)