Random crash when I open opentoonz

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Grinder Gasmaskian

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Feb 24, 2025, 5:15:05 PMFeb 24
to OpenToonz Users Forum

OpenToonz 1.7.1 (Build Mar 14 2023)


Report Date: 2025-02-24 16:10:13

Crash Reason: EXCEPTION_ACCESS_VIOLATION


Build ABI: x86_64-little_endian-llp64

Operating System: Windows 10 Version 2009

OS Kernel: 10.0.19045

CPU Threads: 4



Crash File: C:\Users\hesny\AppData\Local\OpenToonz\OpenToonz\crash\Crash-20250224-161013.log

Mini Dump File: C:\Users\hesny\AppData\Local\OpenToonz\OpenToonz\crash\Crash-20250224-161013.dmp


==== Modules ====

C:\OpenToonz stuff\OpenToonz\OpenToonz.exe

C:\Windows\SYSTEM32\ntdll.dll

C:\Program Files\AVG\Antivirus\aswhook.dll

C:\Windows\System32\KERNEL32.DLL

C:\Windows\System32\KERNELBASE.dll

C:\Windows\System32\USER32.dll

C:\OpenToonz stuff\OpenToonz\Qt5Xml.dll

C:\OpenToonz stuff\OpenToonz\Qt5PrintSupport.dll

C:\Windows\System32\win32u.dll

C:\Windows\SYSTEM32\OPENGL32.dll

C:\Windows\System32\GDI32.dll

C:\Windows\System32\msvcrt.dll

C:\Windows\System32\gdi32full.dll

C:\Windows\System32\ADVAPI32.dll

C:\Windows\System32\msvcp_win.dll

C:\Windows\System32\ucrtbase.dll

C:\Windows\System32\sechost.dll

C:\Windows\System32\SHELL32.dll

C:\Windows\System32\COMDLG32.dll

C:\Windows\System32\ole32.dll

C:\Windows\System32\combase.dll

C:\OpenToonz stuff\OpenToonz\glut64.dll

C:\Windows\System32\RPCRT4.dll

C:\Windows\System32\shcore.dll

C:\Windows\System32\OLEAUT32.dll

C:\Windows\System32\SHLWAPI.dll

C:\Windows\System32\bcrypt.dll

C:\OpenToonz stuff\OpenToonz\Qt5SerialPort.dll

C:\OpenToonz stuff\OpenToonz\EDSDK.dll

C:\OpenToonz stuff\OpenToonz\colorfx.dll

C:\Windows\System32\SETUPAPI.dll

C:\OpenToonz stuff\OpenToonz\image.dll

C:\Windows\System32\WS2_32.dll

C:\Windows\System32\cfgmgr32.dll

C:\OpenToonz stuff\OpenToonz\tnztools.dll

C:\OpenToonz stuff\OpenToonz\tnzstdfx.dll

C:\OpenToonz stuff\OpenToonz\tfarm.dll

C:\OpenToonz stuff\OpenToonz\Qt5Widgets.dll

C:\OpenToonz stuff\OpenToonz\Qt5Gui.dll

C:\OpenToonz stuff\OpenToonz\Qt5Core.dll

C:\OpenToonz stuff\OpenToonz\toonzqt.dll

C:\OpenToonz stuff\OpenToonz\sound.dll

C:\OpenToonz stuff\OpenToonz\opencv_world451.dll

C:\OpenToonz stuff\OpenToonz\toonzlib.dll

C:\OpenToonz stuff\OpenToonz\Qt5Script.dll

C:\OpenToonz stuff\OpenToonz\tnzext.dll

C:\OpenToonz stuff\OpenToonz\tnzbase.dll

C:\OpenToonz stuff\OpenToonz\tnzcore.dll

C:\OpenToonz stuff\OpenToonz\Qt5OpenGL.dll

C:\OpenToonz stuff\OpenToonz\Qt5Multimedia.dll

C:\OpenToonz stuff\OpenToonz\Qt5Network.dll

C:\Windows\SYSTEM32\MPR.dll

C:\Windows\SYSTEM32\GLU32.dll

C:\Windows\System32\CRYPT32.dll

C:\Windows\SYSTEM32\dbghelp.dll

C:\OpenToonz stuff\OpenToonz\MSVCP140.dll

C:\OpenToonz stuff\OpenToonz\MSVCP140_1.dll

C:\OpenToonz stuff\OpenToonz\VCRUNTIME140.dll

C:\Windows\SYSTEM32\WINSPOOL.DRV

C:\Windows\SYSTEM32\MFPlat.DLL

C:\Windows\SYSTEM32\MF.dll

C:\Windows\SYSTEM32\WINMM.dll

C:\OpenToonz stuff\OpenToonz\VCRUNTIME140_1.dll

C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.4355_none_792ecafd2442822f\COMCTL32.dll

C:\Windows\SYSTEM32\VERSION.dll

C:\Windows\SYSTEM32\AVIFIL32.dll

C:\OpenToonz stuff\OpenToonz\libmypaint-1-4-0.dll

C:\Windows\SYSTEM32\MSVFW32.dll

C:\OpenToonz stuff\OpenToonz\glew32.dll

C:\Windows\SYSTEM32\UxTheme.dll

C:\Windows\SYSTEM32\dwmapi.dll

C:\Windows\SYSTEM32\d3d11.dll

C:\Windows\SYSTEM32\dxgi.dll

C:\Windows\SYSTEM32\USERENV.dll

C:\Windows\SYSTEM32\NETAPI32.dll

C:\OpenToonz stuff\OpenToonz\Qt5Svg.dll

C:\OpenToonz stuff\OpenToonz\CONCRT140.dll

C:\Windows\SYSTEM32\DNSAPI.dll

C:\Windows\SYSTEM32\IPHLPAPI.DLL

C:\OpenToonz stuff\OpenToonz\libintl-8.dll

C:\OpenToonz stuff\OpenToonz\libjson-c-2.dll

C:\Windows\SYSTEM32\MSACM32.dll

C:\OpenToonz stuff\OpenToonz\libiconv-2.dll

C:\Windows\SYSTEM32\winmmbase.dll

C:\Windows\SYSTEM32\dbgcore.DLL

C:\Windows\SYSTEM32\NETUTILS.DLL

C:\Windows\SYSTEM32\SRVCLI.DLL

C:\Windows\SYSTEM32\MFCORE.DLL

C:\Windows\SYSTEM32\powrprof.dll

C:\Windows\SYSTEM32\CRYPTBASE.DLL

C:\Windows\SYSTEM32\ksuser.dll

C:\Windows\SYSTEM32\kernel.appcore.dll

C:\Windows\System32\IMM32.DLL

C:\Windows\System32\NSI.dll

C:\Windows\System32\bcryptPrimitives.dll

C:\Windows\SYSTEM32\RTWorkQ.DLL

C:\Windows\SYSTEM32\UMPDC.dll

C:\OpenToonz stuff\OpenToonz\platforms\qwindows.dll

C:\Windows\SYSTEM32\WTSAPI32.dll

C:\Windows\SYSTEM32\windows.storage.dll

C:\Windows\SYSTEM32\Wldp.dll

C:\Windows\SYSTEM32\profapi.dll

C:\OpenToonz stuff\OpenToonz\styles\qwindowsvistastyle.dll

C:\OpenToonz stuff\OpenToonz\iconengines\qsvgicon.dll

C:\Windows\system32\d3d9.dll

C:\Windows\System32\MSCTF.dll

C:\Windows\SYSTEM32\textinputframework.dll

C:\Windows\System32\CoreMessaging.dll

C:\Windows\System32\CoreUIComponents.dll

C:\Windows\SYSTEM32\ntmarta.dll

C:\Windows\SYSTEM32\wintypes.dll

C:\Windows\system32\Oleacc.dll

C:\Windows\system32\UIAutomationCore.dll

C:\Windows\SYSTEM32\PROPSYS.dll

C:\Windows\System32\clbcatq.dll

C:\Windows\SYSTEM32\sxs.dll

C:\Windows\System32\AppXDeploymentClient.dll

C:\Windows\SYSTEM32\ig75icd64.dll

C:\Windows\SYSTEM32\igdusc64.dll

C:\Windows\SYSTEM32\dxcore.dll

C:\Windows\system32\dataexchange.dll

C:\Windows\system32\dcomp.dll

C:\Windows\system32\twinapi.appcore.dll

C:\Windows\system32\dwrite.dll

C:\OpenToonz stuff\OpenToonz\imageformats\qgif.dll

C:\OpenToonz stuff\OpenToonz\imageformats\qicns.dll

C:\OpenToonz stuff\OpenToonz\imageformats\qico.dll

C:\OpenToonz stuff\OpenToonz\imageformats\qjpeg.dll

C:\OpenToonz stuff\OpenToonz\imageformats\qsvg.dll

C:\OpenToonz stuff\OpenToonz\imageformats\qtga.dll

C:\OpenToonz stuff\OpenToonz\imageformats\qtiff.dll

C:\OpenToonz stuff\OpenToonz\imageformats\qwbmp.dll

C:\OpenToonz stuff\OpenToonz\imageformats\qwebp.dll

C:\OpenToonz stuff\OpenToonz\bearer\qgenericbearer.dll

C:\Windows\SYSTEM32\dhcpcsvc6.DLL

C:\Windows\SYSTEM32\dhcpcsvc.DLL

C:\Windows\System32\netprofm.dll

C:\Windows\System32\npmproxy.dll

C:\OpenToonz stuff\OpenToonz\audio\qtaudio_windows.dll

C:\Windows\SYSTEM32\MMDevAPI.DLL

C:\Windows\SYSTEM32\DEVOBJ.dll

C:\Windows\SYSTEM32\wdmaud.drv

C:\Windows\SYSTEM32\AVRT.dll

C:\Windows\SYSTEM32\AUDIOSES.DLL

C:\Windows\SYSTEM32\msacm32.drv

C:\Windows\SYSTEM32\midimap.dll

C:\Windows\SYSTEM32\resourcepolicyclient.dll

C:\Windows\System32\mswsock.dll

C:\Windows\System32\rasadhlp.dll

C:\Windows\system32\napinsp.dll

C:\Windows\system32\pnrpnsp.dll

C:\Windows\system32\wshbth.dll

C:\Windows\system32\NLAapi.dll

C:\Windows\System32\winrnr.dll

C:\Windows\System32\fwpuclnt.dll

==== End ====


==== Backtrace ====

1> RtlDeleteAce [0x7ffc061c9b4c] <ntdll.dll>

2> RtlRaiseException [0x7ffc061a2376] <ntdll.dll>

3> KiUserExceptionDispatcher [0x7ffc061f13ce] <ntdll.dll>

4> QObject::objectName [0x7ffba3d6aea6] <Qt5Core.dll>

5> QObject::dynamicPropertyNames [0x7ffba3d69384] <Qt5Core.dll>

6> QObject::connect [0x7ffba3d650f3] <Qt5Core.dll>

7> TSmartPointerT<TXshSoundTextLevel>::~TSmartPointerT<TXshSoundTextLevel> [0x7ff7824a9569] <OpenToonz.exe>

8> TSmartPointerT<TXshChildLevel>::~TSmartPointerT<TXshChildLevel> [0x7ff7822affa9] <OpenToonz.exe>

9> TSmartPointerT<TXshChildLevel>::~TSmartPointerT<TXshChildLevel> [0x7ff7822b5e11] <OpenToonz.exe>

10> TSmartPointerT<TXshLevelColumn>::~TSmartPointerT<TXshLevelColumn> [0x7ff7822578df] <OpenToonz.exe>

11> TSmartPointerT<TXshLevelColumn>::~TSmartPointerT<TXshLevelColumn> [0x7ff782257794] <OpenToonz.exe>

12> TSmartPointerT<TXshSoundLevel>::~TSmartPointerT<TXshSoundLevel> [0x7ff78223786a] <OpenToonz.exe>

13> TSmartPointerT<TXshSoundLevel>::~TSmartPointerT<TXshSoundLevel> [0x7ff78223b0a7] <OpenToonz.exe>

14> TSmartPointerT<TXshSoundLevel>::~TSmartPointerT<TXshSoundLevel> [0x7ff78222607e] <OpenToonz.exe>

15> TSmartPointerT<TXshSoundLevel>::~TSmartPointerT<TXshSoundLevel> [0x7ff782223d72] <OpenToonz.exe>

16> TSmartPointerT<TXshSoundTextLevel>::~TSmartPointerT<TXshSoundTextLevel> [0x7ff78264eab7] <OpenToonz.exe>

17> TSmartPointerT<TXshSoundTextLevel>::~TSmartPointerT<TXshSoundTextLevel> [0x7ff78264e092] <OpenToonz.exe>

18> BaseThreadInitThunk [0x7ffc06057374] <KERNEL32.DLL>

19> RtlUserThreadStart [0x7ffc0619cc91] <ntdll.dll>

==== End ====




I dont understand any of this can somone please tell me? what happend i opend it waited for it to load took forever and then it closed i dont wanna loose progress on my projects on there by having to delete and re-install so i wanna catch the problem early on.

Grinder Gasmaskian

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Feb 24, 2025, 5:22:24 PMFeb 24
to OpenToonz Users Forum
Works now but i wanna make sure nothing is ruined
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