App crashes when using mesh tool (plastic tool)

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Abigail Henfield

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Jul 19, 2023, 11:17:23 PM7/19/23
to OpenToonz ユーザーフォーラム
Good day,
       I would like to report a crash or find a solution to my problem. The Opentoonz app keeps on crashing when I use the mesh tool. The app made a folder for crash reports. I will insert them below. I will tell you the shortest version of what happened every time it crashes.
       The first few tries I pretty much did the same thing; the only difference is I used a circle with a fill, and other times without the fill. [1] The first thing I did when opening the app was to draw the object (the circle/ball) and place it in the upper right corner, inside the frame (camera 1 white background). [2] Next, I use the animate tool and select center, then move the pink circle (not the object, the COS? circle, created by the animate tool) and place it in the middle of the object. [3] After that I went on the animate tab and fill in frames 1-6 (at one point I used up to 16 frames) by clicking the gray tab at the bottom of frame 1 and dragged it to frame 6. [4] This is where things get tricky. [4a] I copied the last frame to make a copy of the object and it's position. The picture did not copy but it created a new frame with a key (key frame status thingy). So I took off the key icon and decided to draw the object again. [4b] When I re-opened the app this time, I everything from 1 - 3 (the steps above), but this time I used select, and select the object from frame two, then pressed Ctrl + C to copy, created a new frame by clicking frame 7 and then pressed Ctrl + v to paste. [5] I clicked on plastic tool and created a mesh, around 22 mm in each try. The mesh was on the object in these trails. [6] I clicked on build skeleton. [6a] In the first few tries; I was able to create a skeleton before it crashed. [6b] In these trials, app crashed before I could build the skeleton. This was what I did the first few times, but the last trail I did it in a different order.
       In this trail I, [1] created the object (a circle no fill) in the near the top middle (it was a little to the right) of the page. [2] I use the animate tool and select center, then move the pink circle and place it in the middle of the object. [3] I clicked on plastic tool and created a mesh, around 15 mm. The mesh was not created on the object, it appeared in the upper right corner [4] I am still learning how to animate using Opentoonz, so I decided to make the skeleton anyways and played with it. Moments later it crashed.
       I don't know what I did wrong. I read a few threads on Github, but none of them describe my exacted same experience. I am motivated to uninstall the app and download it again, hoping the problem will be resolved. If I can resolve the problem without uninstall the app, I would really appreciate the suggestion. I will insert the crash reports below, if that helps. 
       I don't know if these are useful information but, I did not use a drawing tablet, not during these trails. I used it once a few days ago. I noticed the app runs much slower when I use the drawing tablet (Huion Inspiroy), so I stopped. I also downloaded, ffmpeg-2023-07-16-git (I did the whole process and put the ffmpeg.bin in the Opentoonz folder) and 7z2301-x64.exe . I was informed that I needed these programs if I was to use Opentoonz. Thank you for your time.


Regards

Crash-20230719-200102.log
Crash-20230719-182258.log
Crash-20230719-211038.log
Crash-20230719-213721.log
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