Problem to open files

[Adriano Domeniconi]

Hi,

I just downloaded the version 0.9.1 and the version 0.9.5, but its
doesn´t work. When a try to open a file (showme.html for example) I
got this error message: EQF9999: A fatal error das been encountered.
TranslationManager ended abnormaly. I´m running under Windows 7
Ultimate.

Can anyone help-me?

Thanks

[Helena Shih]

Some of us tried and cannot reproduce the problem. Is anyone else experiencing the similar issue?

[Gerhard Fetz]

Hi Adriano,

I'm just scanning my mail and find yours. Since we don't have anybody else reporting this problem, we assume there is a problem on your local machine.

Please let me know more about your PC-infrastructure:

Operating System & Hardware:

• WIN7 ULTIMATE !!
• English version ?
• Which Fix Pack is installed?
• Is it a 32BIT or 64BIT machine?

OpenTM2:

• VERSION 0.9.1 !!
• What is the DEFAULT TARGET LANGUAGE ? (go to FILE - SYSTEM PREFERENCES - DEFAULT TARGET LANGUAGE)?
• Do you get this message only when you try to OPEN (= EDIT) a file?

• 
  We may have a little iteration to come closer to the root cause of your problem.
  
  

  Mit freundlichen Grüßen / Kind regards
  Gerhard Fetz
  TranslationManager Development Lead
  IBM Sales & Distribution, Software Sales
  WW Translation Tech. Services
  Phone:	+49-7032-15-3798	IBM Deutschland
  E-Mail:	fe...@de.ibm.com	Am Fichtenberg 1
  		71083 Herrenberg
  		Germany
  IBM Deutschland GmbH Vorsitzender des Aufsichtsrats: Martin Jetter Geschäftsführung: Martina Koederitz (Vorsitzende), Reinhard Reschke, Dieter Scholz, Gregor Pillen, Joachim Heel, Christian Noll Sitz der Gesellschaft: Ehningen / Registergericht: Amtsgericht Stuttgart, HRB 14562 WEEE-Reg.-Nr. DE 99369940