Open song help

[mark benefield]

I have been using the open song out for about a year without any problem now all of a sudden it says I need to change the location of my files and I’m having trouble doing this has anyone else ran into this issue?

Sent from my iPhone

[Gareth Evans]

Hi Mark,

The app isn't asking you to change the location, it's simply asking you where your OpenSong folder currently is if you already have one, or where you would like it to be if you've not used the app before.

This can be triggered by clearing the app cache or data, or uninstalling/reinstalling the app.  It can also happen if your Android device has a system update that changes storage permissions.

Some apps use temporary app storage to save your files.  By default the app will have permission for this and didn't need to ask you to select a storage location.  However if I did this with OpenSongApp, if you installed the app, Android would also delete this temporary storage folder and all of your songs with it.  I've set it up so that you can have a permanent folder for the app, but due to Android security requirements, you have to specifically select the folder to grant the app permission.  When you click on the button to select your storage location, you simply need to navigate through your folder to where your current OpenSong/ folder is located (don't select the OpenSong/Songs folder!).

The following page should help:

https://www.opensongapp.com/user-guide/setting-up-and-using-opensongapp/setting-up-opensong-tablet

For note, newer versions of Android won't let you select the Downloads folder as your storage location.

Hope that helps

Gareth

On Wed, 17 Nov 2021, 00:58 'mark benefield' via OpenSongApp, <opens...@googlegroups.com> wrote:

I have been using the open song out for about a year without any problem now all of a sudden it says I need to change the location of my files and I’m having trouble doing this has anyone else ran into this issue?

Sent from my iPhone

--
When responding to a post on the forum using your email, please make sure to click on the 'Reply all' button so that your response is also sent to the forum for other people to see the full conversation.
---
You received this message because you are subscribed to the Google Groups "OpenSongApp" group.
To unsubscribe from this group and stop receiving emails from it, send an email to opensongapp...@googlegroups.com.
To view this discussion on the web, visit https://groups.google.com/d/msgid/opensongapp/EA1A1CC7-26C4-46F0-97F9-2EF5E66F365C%40yahoo.com.

[Gareth Evans]

Thank you very much information and instructions you gave her very helpful and spot on

Sent from my iPhone

___

Glad I could help!

Gareth