New BUG appears

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Jackson

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Jun 30, 2010, 7:43:03 PM6/30/10
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New BUG appears:

If someone try to add any app on app directory by firefox, does not
works, is showing a message like:

"This gadget cannot be dispalyed because of users age or safety
settings"

All apps are being removed from users profile, i have 20 app added in
my profile, by now all app disappeared from my profile and user
profile.

What is happening?

anatoly

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Jun 30, 2010, 9:18:55 PM6/30/10
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I see something asimilar on IE.
All apps were removed from the profile and I'm not able to add any
additional app from the directory.


what's happening?

Sachin Shenoy

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Jun 30, 2010, 9:50:00 PM6/30/10
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Hi,

Are you still seeing this issue. We are not able to reproduce this, we believe this affected a subset of our servers and are trying to isolate those servers.

If you could answer these question it will be great,

1. Anyone able to still see the issue?
2. Does all the apps in profile disappear or only subset?

Thanks,
Sachin


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Eduardo Rocha

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Jun 30, 2010, 10:00:00 PM6/30/10
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all apps disapeared for one profile, other two profiles are ok
> > opensocial-ork...@googlegroups.com<opensocial-orkut%2Bunsubscrib e...@googlegroups.com>
> > .

anatoly

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Jun 30, 2010, 10:39:14 PM6/30/10
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now reappeared for me
I see apps and can access them now
> > >http://groups.google.com/group/opensocial-orkut?hl=en.- Hide quoted text -
>
> - Show quoted text -

Prashant Patil

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Jul 1, 2010, 3:28:27 AM7/1/10
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Seems to be its same for my app too! i cant add my application :-(
> > > >http://groups.google.com/group/opensocial-orkut?hl=en.-Hide quoted text -

Dig Ji

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Jul 1, 2010, 3:52:00 AM7/1/10
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I Have Said Naa..Just Wait and Warch ..When you Trafffic reach to 0 Then 
Orkut will Resolve this Bug .



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Sachin Shenoy

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Jul 1, 2010, 3:52:30 AM7/1/10
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Hi,

We have found an issue where intermittently few server (around 20%) will have bad data. Anyone getting served from these servers will see this bug. We have a fix that will get to production within 48 hours. Sorry for the trouble, will keep you posted on the fix.

Thanks,
Sachin


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Dig Ji

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Jul 1, 2010, 3:56:18 AM7/1/10
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Huh another 48 Hr for BAD DATA , after that they ask 72 Hrs 
TO resolve Activity Bug.

anatoly

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Jul 1, 2010, 5:04:16 AM7/1/10
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Ohhh, 20% of servers is too much and 48 hours is too long.
And activities are still down. What's up?

O_o



On Jul 1, 10:52 am, Sachin Shenoy <therealsac...@gmail.com> wrote:
> Hi,
>
> > > > > > opensocial-ork...@googlegroups.com<opensocial-orkut%2Bunsubscrib­e...@googlegroups.com><opensocial-orkut%2Bunsubscrib
> > e...@googlegroups.com>
> > > > > > .
> > > > > > For more options, visit this group at
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>
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anatoly

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Jul 1, 2010, 7:17:34 AM7/1/10
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In addition there is some issue with owner data on user profile.
It stopped working a while ago.

I think it was already reported on the forum but would like to know
the status of this bug as well.

So to summarize we now have the following ongoing major issues:
1) bad servers - users unable to use/add apps
2) activities - don't work
3) owner data on profiles - unable to fetch


thanks
> > >http://groups.google.com/group/opensocial-orkut?hl=en.-Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -

Sachin Shenoy

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Jul 1, 2010, 8:09:52 AM7/1/10
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Hi Anatoly/All,

Thanks for your patience and sorry for all the mess ups.

As you are reading this mail, fixes for problem (1) and (2) are being pushed into production. The fixes should be fully deployed in next couple of hours.

We really do wish we had solved the activity bug earlier but things are rarely straight forward. But we promise to make every effort to fix any open issues and will make better effort to communicate right timelines.

I know issue (3) is still open and being worked on. Let me get back and give a timeline on that.

Thanks,
Sachin


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anatoly

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Jul 1, 2010, 8:24:45 AM7/1/10
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Sachin, thanks for the update :)
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Eduardo Rocha

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Jul 1, 2010, 11:51:15 AM7/1/10
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Sachin, thanks for the detailed feedback.
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