app has not cleared the review process

[Mayank M]

Our app http://www.orkut.com/Main#AppInfo?appId=112888907858 has
1,00,000+ users and is saying that

"This gadget has not yet cleared the review process "

What's wrong wit the app?

Please support.

[Bruno Oliveira (Google)]

Hello,

One common cause for this error is that the user's profile is configured to a language/country (locale) that's not declared as supported by the app. In that case, the user will see the "App has not cleared the review process" message when using it.

It might be worth checking the inbox for the email account listed as the application's developer to see if AppReviewer sent an email message.

Thank you!

-

Bruno Oliveira

Developer Relations, Google

[Bruno Oliveira (Google)]

Hi,

You should also check your app's listing in the Developer Page. If it lists as rejected, you might have to resubmit it. In any event, you should check if you've received an email from AppReviewer.

Thanks!