Email Server Setup for Fluoro Alerts

[Dhrumil]

Hi Everyone, 

I'm trying to setup our OpenREM to use the fluoro email notifications for high doses. As the docs suggest, I am configuring the local_settings.py file with the appropriate info. However I am having issues setting up an SMTP outgoing mail server to use for this function. I think there have been some recent changes relating to 2 factor authentication and password protection that is giving these SMTP servers some issues. I was looking to see if anyone is having issues with either the fluoro alerts or their SMTP settings, and if anyone can share recent (March 2025 onwards) solutions or resources. 

Thank you, 

Dhrumil Naik

The Ottawa Hospital

[dpla...@gmail.com]

Hi,

This may be of no help. However, my hospital has recently changed email system. We're now using an Microsoft Office 365 based system. The email address used for the OpenREM alerts had to be setup as an "application account" for it to work, otherwise we'd also have a two-factor authentication issue.

Kind regards,

David