Job opportunity with Open Referral: Program Lead

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Greg Bloom

Feb 24, 2022, 11:14:48 AM2/24/22
Hi folks – I'm looking to hire a Program Lead for Open Referral! Job description here and pasted below.

This person will provide facilitation and coordination support for our pilot projects as well as the community as a whole. I'm looking for somebody who has experience getting things done in complex projects among open networks of diverse stakeholders. Experience in the I&R sector is a huge plus. Technical chops are nice but not required; rather, we are looking for someone who is not afraid of technology and has a passion for dispelling techno-bullshit with a fierce, patient, and careful focus on the needs of community stakeholders.

If that sounds like you or someone you know, please be in touch!


Open Referral Program Lead – Job Description

Open Referral is a social good technology initiative with a mission to make it easier to find, use, and share information about the resources available to people in need. We work to establish interoperability among, and open access to, resource directory information systems – and in turn, help communities design effective and equitable strategies to transform their "safety net." We develop data standards and open-source tools through engagement with our community of practice that includes referral providers, technologists, researchers, policy-makers, and funders across sectors of health, human and social services, in the U.S., Canada, UK, and beyond.

Open Referral's ecosystem is growing, and we seek a Program Lead to play a key role in supporting our partners in the processes of both developing data exchange tools and leveraging them to make change. The Program Lead will be the point person for managing relationships and coordinating activities across our network, helping community partners design, test, implement, and evaluate their strategies. This position will also represent stakeholder interests in liaison with our technology partners, supporting management of our product roadmap.

Success in this role will be demonstrated through reported progress in our pilot projects, and through the application of insights from those pilots to development of our technical products.

The Program Lead will:
  • Identify, engage with, facilitate collaboration among stakeholders and other partners;
  • Support the development of data strategies, data agreements, governance processes, and business modeling, through processes that articulate stakeholders' needs;
  • Support the development of data specifications and tools for resource data standardization and open infrastructure development;
  • Support communications – from documentation to case studies to fundraising appeals.

  • Required experience managing complex projects and facilitating professional communication through high-quality, timely information delivered to partners and clients.
  • Expected experience contributing to open projects and open communities.
  • Preferred experience in organizational development, especially human/social services.
  • Experience working with open data and/or contributing to technical standards is a bonus.
  • Demonstrable ability to consistently self-manage and work with minimal supervision,  with flexibility and willingness to re-prioritize tasks due to changing circumstances.

Much of our network is in North America, so work time in EST-PST timezones is important. We are willing and eager to mentor the right candidate through challenges pertaining to the human service sectors and/or data standardization and infrastructure development.

We are looking for candidates interested in full-time employment, although we are open to part-time arrangements for a candidate with the right skill set. Our budget for this position can range from $60-90k depending on experience and capacities.

Contact to express interest.

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