CIF Update AWOL again

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Phil Wieland

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Nov 13, 2021, 3:27:04 AM11/13/21
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I've not received a CIF update for the extract on 12/11/21.  The full file is present.

13/11/21 08:11:00Z ] Received 4,410,245 bytes of compressed CIF updates.
13/11/21 08:11:00Z ] Decompressing data...
13/11/21 08:11:01Z ] 513,437 CIF cards received.
13/11/21 08:11:01Z ] Information from header card:
13/11/21 08:11:01Z ]    Mainframe identity: TPS.UDFROC1.PD211105
13/11/21 08:11:01Z ]          Extract time: 05/11/21 20:13:00
13/11/21 08:11:01Z ]      Current file ref: DFROC1I
13/11/21 08:11:01Z ]         Last file ref: DFROC1H
13/11/21 08:11:01Z ]      Update indicator: U
13/11/21 08:11:01Z ]               Version: A
13/11/21 08:11:01Z ]    Extract start date: 051121
13/11/21 08:11:01Z ]      Extract end date: 051122
13/11/21 08:11:01Z ] CRITICAL: A file with this extract time has already been processed.

Phil Wieland

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Nov 13, 2021, 3:32:00 AM11/13/21
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Ticket #INC-27143 raised.

Malcolm Bovey

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Nov 13, 2021, 4:30:41 AM11/13/21
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Yep, JSON schedule missing as well

Matthew Burdett

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Nov 13, 2021, 3:40:12 PM11/13/21
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Hello Phil
Don't suppose you had a reply or acknowledgement to your ticket?
Open feeds Twitter been quiet all day, maybe won't get looked at until Monday?

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Phil Wieland

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Nov 13, 2021, 5:23:57 PM11/13/21
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No, no response at all.

Matthew B

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Nov 15, 2021, 6:17:59 AM11/15/21
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Just to advise I sent another email to nrod support caci email this morning, no reply or acknowlegement email though.
Maybe the whole team took their annual leave at the same time?

Phil Wieland

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Nov 15, 2021, 12:25:00 PM11/15/21
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I can report that as of about 11:30 today the missing CIF updates have appeared.   I have run the files in to my system without any apparent problems.

I have yet to receive any response to my ticket.
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