(70007)The timeout specified has expired error message

[Andor Abonyi]

Dear All,

I have been unable to sign into our OpenQwaq server with web browser
since yesterday.
"The proxy server received an invalid response from an upstream
server.
The proxy server could not handle the request GET /. Reason: Error
reading from remote server
" message appears.

But when I try to log in with OpenQwaq client, it's Ok.

In the apache server log file I've found the following error message.
[Fri Oct 14 09:27:12 2011] [error] [client 188.36.238.205] (70007)The
timeout specified has expired: proxy: error reading status line from
remote server localhost, referer:
http://vv.inf.elte.hu/login?expired=true&from=%2F

Could someone please shed light, why this error comes and what are
possible reasons and possible fixes for this error.

I'm using Linux version 2.6.32-71.29.1.el6.i686
(mock...@c6b5.bsys.dev.centos.org) (gcc version 4.4.4 20100726 (Red
Hat 4.4.4-13) (GCC) ), Apache/2.2.15 (CentOS).

The loaded Apache modules are:
core prefork http_core mod_so mod_auth_basic mod_auth_digest
mod_authn_file mod_authn_alias mod_authn_anon mod_authn_dbm
mod_authn_default mod_authz_host mod_authz_user mod_authz_owner
mod_authz_groupfile mod_authz_dbm mod_authz_default util_ldap
mod_authnz_ldap mod_include mod_log_config mod_logio mod_env
mod_ext_filter mod_mime_magic mod_expires mod_deflate mod_headers
mod_usertrack mod_setenvif mod_mime mod_dav mod_status mod_autoindex
mod_info mod_dav_fs mod_vhost_alias mod_negotiation mod_dir
mod_actions mod_speling mod_userdir mod_alias mod_substitute
mod_rewrite mod_proxy mod_proxy_balancer mod_proxy_ftp mod_proxy_http
mod_proxy_ajp mod_proxy_connect mod_cache mod_suexec mod_disk_cache
mod_cgi mod_version mod_php5 mod_ssl

I've switched off the firewall but this makes no difference.

Thanks in advance,
Andor Abonyi

[Andor Abonyi]

Dear All,

I've got this message via the email reporting service:

[] in SocketStream>>receiveData
Receiver: SocketStream[inbuf:4kb/outbuf:4kb]
Arguments and temporary variables:

Receiver's instance variables:
recentlyRead: 37
socket: a Socket[connected]
inBuffer: '220 vv.inf.elte.hu ESMTP Postfix
250-vv.inf.elte.hu
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-AUTH LOGIN PLAIN
250-ENHANCEDSTATUSCODES
250-8BITMIME...etc...
outBuffer: 'QUIT
earch escape: \
October 2011 5:37:14.847 pm: ODBCError: ODBCError: [State:08S01 ]
[NativeError:2006] Error:[unixODBC][MySQL][ODBC 5.1 Driver]
[mysqld-5.1.52]M...etc...
inNextToWrite: 245
outNextToWrite: 1
lastRead: 244
timeout: 45
autoFlush: true
bufferSize: 4096
binary: false
shouldSignal: true
recvCypher: nil
sendCypher: nil

Socket>>waitForDataFor:ifClosed:ifTimedOut:
Receiver: a Socket[connected]
Arguments and temporary variables:
timeout: 45
closedBlock: [closure] in SocketStream>>receiveData
timedOutBlock: [closure] in SocketStream>>receiveData
startTime: 101414245
msecsDelta: 45000
deadline: 101459245

Receiver's instance variables:
semaphore: a Semaphore()
socketHandle: #[204 61 156 78 0 0 0 0 0 16 228 8]
readSemaphore: a Semaphore()
writeSemaphore: a Semaphore()
primitiveOnlySupportsOneSemaphore: false
totalBytesSent: 29120
totalBytesReceived: 244

SocketStream>>receiveData
Receiver: SocketStream[inbuf:4kb/outbuf:4kb]
Arguments and temporary variables:

Receiver's instance variables:
recentlyRead: 37
socket: a Socket[connected]
inBuffer: '220 vv.inf.elte.hu ESMTP Postfix
250-vv.inf.elte.hu
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-AUTH LOGIN PLAIN
250-ENHANCEDSTATUSCODES
250-8BITMIME...etc...
outBuffer: 'QUIT
earch escape: \
October 2011 5:37:14.847 pm: ODBCError: ODBCError: [State:08S01 ]
[NativeError:2006] Error:[unixODBC][MySQL][ODBC 5.1 Driver]
[mysqld-5.1.52]M...etc...
inNextToWrite: 245
outNextToWrite: 1
lastRead: 244
timeout: 45
autoFlush: true
bufferSize: 4096
binary: false
shouldSignal: true
recvCypher: nil
sendCypher: nil

SocketStream>>upToAll:limit:
Receiver: SocketStream[inbuf:4kb/outbuf:4kb]
Arguments and temporary variables:
aStringOrByteArray: '
'
nBytes: 100000
index: 0
sz: 2
result: nil
searchedSoFar: 0

Receiver's instance variables:
recentlyRead: 37
socket: a Socket[connected]
inBuffer: '220 vv.inf.elte.hu ESMTP Postfix
250-vv.inf.elte.hu
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-AUTH LOGIN PLAIN
250-ENHANCEDSTATUSCODES
250-8BITMIME...etc...
outBuffer: 'QUIT
earch escape: \
October 2011 5:37:14.847 pm: ODBCError: ODBCError: [State:08S01 ]
[NativeError:2006] Error:[unixODBC][MySQL][ODBC 5.1 Driver]
[mysqld-5.1.52]M...etc...
inNextToWrite: 245
outNextToWrite: 1
lastRead: 244
timeout: 45
autoFlush: true
bufferSize: 4096
binary: false
shouldSignal: true
recvCypher: nil
sendCypher: nil

SocketStream>>upToAll:
Receiver: SocketStream[inbuf:4kb/outbuf:4kb]
Arguments and temporary variables:
aStringOrByteArray: '
'

Receiver's instance variables:
recentlyRead: 37
socket: a Socket[connected]
inBuffer: '220 vv.inf.elte.hu ESMTP Postfix
250-vv.inf.elte.hu
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-AUTH LOGIN PLAIN
250-ENHANCEDSTATUSCODES
250-8BITMIME...etc...
outBuffer: 'QUIT
earch escape: \
October 2011 5:37:14.847 pm: ODBCError: ODBCError: [State:08S01 ]
[NativeError:2006] Error:[unixODBC][MySQL][ODBC 5.1 Driver]
[mysqld-5.1.52]M...etc...
inNextToWrite: 245
outNextToWrite: 1
lastRead: 244
timeout: 45
autoFlush: true
bufferSize: 4096
binary: false
shouldSignal: true
recvCypher: nil
sendCypher: nil

---------------------------------------------
Is there any idea how can we solve this problem?

[Andor Abonyi]

Dear All,

I have more details about this problem:

I can log into the OpenQwaq server with the
following urls:

http://openqwaqexample.sg/orgname/forumname?info=file


But the following urls are failing:
http://openqwaqexample.sg/
http://openqwaqexample.sg/orgname/
http://openqwaqexample.sg/orgname/forumname/


The error message:
Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /.
Reason: Error reading from remote server

I've checked these ports (9991,9994), and they are open.

Any idea on why is this happening?

[Andor Abonyi]

Dear All,

It seems the problem is in connection with special Central & Eastern
Europen accented characters,
for example ű or ő.

If a forum name (or file name) contains any of these special
characters,
we can’t log into the organization with a web-browser.

If we upload a new file (containing these characters) into the forum
with web-browser,
then the problem appears within the OpenQwaq client too…
(Error: Improper store into indexable object)

Now we validating the filename whether it is contains accented
characters, or not, but it’s not
an elegant solution.

Best regards,
Andor Abonyi

[dsl101]

Andor,

I'm not surprised you've had problems with accented characters - we've had a similar experience (see here), although not exactly the same problem, there are certainly some bits of the code which need attention when it comes to extended characters... I'm not sure what happens to the patch I submitted - I presume it needs to be verified by someone with more knowledge than me before it can be released. Anyway, I'd be keen to know if you've tripped over the same problem when using accented characters within, for example, a sticky note, rather than with filenames?

The whole issue of internationalisation is of interest to us anyway - I didn't get much feedback when I mentioned it back in June, but it was buried in some other client customisation stuff we were thinking about. Is it something you'd be interested in?

cheers,

Dave.

[Andor Abonyi]

Dear Dave,

Thanks for your reply!
I've found the following problems in connection with accented
characters (OpenQwaq client):

- Q and q characters appearing instead of ő and ű characters in chat
window, sticky notes, etc.
- When the username (on Windows 7) contains accented characters, the
OpenQwaq client shows the following error message:
Error accessing c:\users\username_with_accented_characters\Documents
\OpenQwaq\cache. Please check permission and
restart...
- And certainly we have problems with import function too...

Best regards,
Andor Abonyi

[dsl101]

I don't personally use accented characters, but I know some of our users do. I'm interested in how you're getting them into sticky notes - the problem we had (see link in my previous reply) was caused when people copied unicode text from, e.g. Word into a sticky note with cut and paste. They didn't display properly (usually replaced with a '?'), but were stored in the XML OK (after the patch). So I think there are some display libraries in use by OpenQwaq which doesn't render them properly.

As for the cache problem, I guess that could be caused by using a non-unicode aware object to pass the path to the local machine - is the error message printed with the correct accented characters or have they been translated into something else?

With regard to import - do you mean importing an office document? We've not had any problems with OpenOffice apps and extended character sets as far as I'm aware (but haven't tested that much...).

[Cecilie Gran]

I have a similar problem. I need to use the letters æøå. What is
strange is that on sticky notes and text chat it is no problem writing
the characters or saving them. In a Word doc though I get different
characters when clicking on the same keys on my keyboard, and I can't
find out where to find the æøå letters. Same happens in Firefox.
Instead of writing "æøå" it writes "ʯ ". The keyboard setting
changes when using the shared applications. I tried to share a
document inworld that contained æøå and that was now problem. It
displayed as it should. I have used the OpenOffice Writer directly on
the server where OpenQwaq is installed and there the keyboard are
doing as I set it up to do - writing æøå.

Best regards,
Cecilie