OpenQuake installation

[Erika Schiappapietra]

Good Afternoon,

I installed openquake on a Mac a couple of months ago and I used it for a while without any problem. However, today I got the following error and I am not able to use it anymore. I re-installed both Python and openquake, but I still got the same message. 

Can anyone help me with this issue?

Thank you,

Erika

 ~ % oq

Traceback (most recent call last):

  File "/Users/erika/openquake/bin/oq", line 8, in <module>

    sys.exit(oq())

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/commands/__main__.py", line 51, in oq

    importlib.import_module(modname)

  File "/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/importlib/__init__.py", line 126, in import_module

    return _bootstrap._gcd_import(name[level:], package, level)

  File "<frozen importlib._bootstrap>", line 994, in _gcd_import

  File "<frozen importlib._bootstrap>", line 971, in _find_and_load

  File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked

  File "<frozen importlib._bootstrap>", line 665, in _load_unlocked

  File "<frozen importlib._bootstrap_external>", line 678, in exec_module

  File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/commands/db.py", line 24, in <module>

    from openquake.calculators.views import rst_table

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/calculators/__init__.py", line 23, in <module>

    import_all('openquake.calculators')

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/baselib/general.py", line 509, in import_all

    importlib.import_module(modname)

  File "/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/importlib/__init__.py", line 126, in import_module

    return _bootstrap._gcd_import(name[level:], package, level)

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/calculators/getters.py", line 25, in <module>

    from openquake.hazardlib.gsim.base import ContextMaker, FarAwayRupture

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/hazardlib/__init__.py", line 24, in <module>

    from openquake.hazardlib import (

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/hazardlib/calc/__init__.py", line 23, in <module>

    from openquake.hazardlib.calc.gmf import ground_motion_fields

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/hazardlib/calc/gmf.py", line 28, in <module>

    from openquake.hazardlib.gsim.base import ContextMaker

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/hazardlib/gsim/__init__.py", line 25, in <module>

    from openquake.hazardlib.gsim.base import registry

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/hazardlib/gsim/base.py", line 35, in <module>

    from openquake.hazardlib.contexts import KNOWN_DISTANCES

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/hazardlib/contexts.py", line 39, in <module>

    from openquake.hazardlib.calc.filters import MagDepDistance

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/hazardlib/calc/filters.py", line 31, in <module>

    from openquake.hazardlib.geo.utils import (

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/hazardlib/geo/__init__.py", line 28, in <module>

    from openquake.hazardlib.geo.point import Point

  File "/Users/erika/openquake/lib/python3.6/site-packages/openquake/hazardlib/geo/point.py", line 23, in <module>

    import shapely.geometry

  File "/Users/erika/openquake/lib/python3.6/site-packages/shapely/geometry/__init__.py", line 4, in <module>

    from .base import CAP_STYLE, JOIN_STYLE

  File "/Users/erika/openquake/lib/python3.6/site-packages/shapely/geometry/base.py", line 17, in <module>

    from shapely.coords import CoordinateSequence

  File "/Users/erika/openquake/lib/python3.6/site-packages/shapely/coords.py", line 8, in <module>

    from shapely.geos import lgeos

  File "/Users/erika/openquake/lib/python3.6/site-packages/shapely/geos.py", line 113, in <module>

    free = load_dll('c').free

  File "/Users/erika/openquake/lib/python3.6/site-packages/shapely/geos.py", line 56, in load_dll

    libname, fallbacks or []))

OSError: Could not find lib c or load any of its variants [].

[Antonio Ettorre]

Do you upgrade to BigSur? 

This is an error that occur on the new variant of OS, and at the moment the support for BigSur is not available.

If you want you can try with developer installation follow the instruction on github:

https://github.com/gem/oq-engine/blob/master/doc/installing/development.md#macos

[Erika Schiappapietra]

Thank you for your reply. Yes, I upgraded to BigSur.

I'll give it  a try.

[Erika Schiappapietra]

I followed the new instructions, however, when I tried to install the following

src % pip install -r oq-engine/requirements-py36-macos.txt -r oq-engine/requirements-extra-py36-macos.txt 

I got this message:

ERROR: h5py-2.10.0-cp36-cp36m-macosx_10_6_intel.whl is not a supported wheel on this platform.

Any suggestion on how to overcome this issue?

Thank you!

[Antonio Ettorre]

Which CPU do you have on your Mac?

If you have one Intel CPU, please can you try  to use python3.8 for the installation? 

[Erika Schiappapietra]

I have an Intel Core i9 and I have tried python3.9, but it still does not work.

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[Michele Simionato]

On Wednesday, January 27, 2021 at 9:47:03 AM UTC+1 erika.schi...@gmail.com wrote:

I have an Intel Core i9 and I have tried python3.9, but it still does not work

Python 3.9 is not supported as clearly stated in the installation page: https://github.com/gem/oq-engine/blob/master/doc/installing/macos.md

   Michele 

[Erika Schiappapietra]

Thanks, I noted the new installation page this morning and I followed the new guidelines using python 3.8. It seems that now OQ is working (I tried to run the demo and I did not get any error message). However, when I tried to start the OpenQuake WebUI I got the following message: ModuleNotFoundError: No module named 'openquake.taxonomy'. 

Any suggestion to overcome this issue?

Thanks in advance,

Erika

[Michele Simionato]

On Wednesday, January 27, 2021 at 4:50:29 PM UTC+1 erika.schi...@gmail.com wrote:

Thanks, I noted the new installation page this morning and I followed the new guidelines using python 3.8. It seems that now OQ is working (I tried to run the demo and I did not get any error message). However, when I tried to start the OpenQuake WebUI I got the following message: ModuleNotFoundError: No module named 'openquake.taxonomy'. 

Any suggestion to overcome this issue?

Yes, it is a known issue that I will fix tomorrow. But you should be able to use the WebUI anyway, just without the taxonomy app, right?

          Michele 

[Erika Schiappapietra]

No, I cannot open any webpage. 

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[Michele Simionato]

The script install.py has been fixed. Just download it again and repeat the installation. Notice that the script is new, was written expressly for Big Sur users and it is still in beta. It will be part of the next release of OpenQuake.

Please let us know how it goes,

                      Michele 

[Erika Schiappapietra]

Thanks Michele.

Erika

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[Erika Schiappapietra]

I just have tried it and it works. 

Thanks again for fixing it.

Erika